The problem
Vehicle description: class 8 heavy duty, axle back model vehicles. The design of the lower steering column shaft universal joint boot could allow the boot to get entangled in the universal joint.
The risk
This can cause increased steering effort, creating a potential for steering lock-up.
The fix
Owners will be advised to remove the universal joint boot per instructions. If an owner chooses, a volvo truck dealer can perform the remedy for them. Owner notification began march 27, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo trucks at 1-800-528-6586.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V092000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.