The problem
Vehicle description: school and transit buses equipped with safety belt assemblies produced by am-safe. On some seat belts, the buckle and connector may unlatch during a collision.
The risk
Serious injury or death could occur if the vehicle occupant is not properly restrained.
The fix
Am-safe notified thomas built's customers to return their vehicle to an authorized dealer to have the seat belts repaired free of charge. Owner notification began september 21, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact thomas built at 1-336-889-4871.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V097009.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.