The problem
Vehicle description: heavy duty trucks equipped with chalmers 1000 and 800 series suspension kits. These suspension kits may have insufficient penetration of the weld attaching the torque rod eye to the torque rod tube.
The risk
Failure of the weld could result in separation of the eye and tube, causing a lock of axle retention, which could result in loss of vehicle control.
The fix
Dealers will replace all chalmers fixed torque rods on these vehicles. Owner notification began march 14, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner, Sterling, Western Star dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V167002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.