The problem
Vehicle description: 28' van trailers supplied to motor cargo, inc. Cracks have occurred in the crossmembers above the suspension.
The risk
The axle and suspension assembly could out from under the trailer, increasing the risk of a crash.
The fix
Dealers will replace cracked crossmembers above the suspension; the vertical member at the rear of the suspension beam will be fully welded to the beam and rear frame; and the "i" crossmember at the front of the suspension will be replaced with a tube. Owner notification began may 29, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact strick at 1-215-949-3600.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Strick dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V190000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.