The problem
Vehicle description: heavy duty class 8 trucks. The lower steering shaft may side-load the steering gear input shaft. This condition could result in non-uniform steering wheel efforts when turning the steering wheel. In addition, once the steering wheel turn is initiated, the vehicle may continue turning without returning to the straight ahead position with driver effort.
The risk
This condition can result in a loss of steering, increasing the risk of a crash.
The fix
Dealers will replace the lower steering shaft. Owner notification began july 19, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo trucks at 1-800-528-6586.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V226000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.