The problem
Vehicle description: passenger and sport utility vehicles, pickup trucks, and minivans. Equipped with seat belts supplied by trw. It is possible that the driver's and/or front passenger's outboard seat belt buckle may not fully latch. Ford crown victoria built at st. Thomas assembly plant from 4/17/00 - 5/29/01 Mercury grand marquis built at st. Thomas assembly plant from 4/17/00 - 5/29/01. Lincoln town cars built at wixom assembly plant from 3/27/00 - 5/30/01. Lincoln navigators built at michigan truck plant from 4/11/00 - 5/31/01. Ford windstars built at oakville assembly plant from 3/23/00 - 5/30/01. Ford rangers built at twin cities plant from 3/28/00 - 5/30/01, and also at the edison plant from 3/13/00 - 5/25/01. Ford f-150 truck built at norfolk plant from 4/18/00 - 5/25/00; at ontario plant from 5/10/00 - 5/28/01; at kansas city plant from 9/11/99 - 5/25/01; and at cuautitlan plant from 5/16/00 - 6/9/01. Ford super duty f-250, f-350, f-450, and f-550 trucks built at kentucky plant from 4/17/00 - 5/27/01; and at cuautitlan plant from 5/16/00 - 6/19/01. Ford excursions built at kentucky plant from 4/17/00 - 10/2/00. Ford expeditions built at michigan truck plant from 4/11/00 - 5/31/01.
The risk
In the event of a crash, the restraint system may not provide adequate occupant protection, increasing the risk of personal injury to the seat occupant.
The fix
Dealers will inspect the front outboard seat belt buckles and if the buckle fails the inspection process, it will be replaced. Owner notification began july 25, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Lincoln, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V227001.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.