The problem
On certain trucks, the welds that attach the rear suspension control rod brackets to the axle housing may not meet specifications.
The risk
A weld could fracture, increasing the risk of a crash.
The fix
Dealers will inspect the rear suspension bracket welds to determine if they meet specifications and re-weld if necessary. Owner notification began july 31, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Sterling dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V363000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.