The problem
Vehicle description: c25 and c25slb travel trailers. These trailers are not in compliance with ansi 119.2, Standard section 3.2.1, Minimum exit facilities, by not having a minimum of two emergency exits.
The risk
In the event of an emergency, the trailer occupants could be injured trying to exit the trailer.
The fix
Dealers will install the emergency egress window. Owner notification began december 14, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact fleetwood folding trailer at 1-800-544-8193.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coleman dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V368000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.