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Vehicle safety record

2002 Coleman Caravan Problems, complaints & recalls

Owners have filed 8 complaints about the 2002 Coleman Caravan with NHTSA, most often about the body, doors & structure (4) and the equipment & accessories (2). Those complaints describe 1 crash. It is covered by 3 recalls, the latest in March 2007 for the recreational vehicle / trailer. For comparison, the 2001 has 3 and the 2003 has 1.

NHTSA data checked

FFar more problems than a typical Caravan year, for its age

#242 most complained-about 2002 vehicle

Complaints
8
Recalls
3
Crashes
1
Fires
0
Injuries
0
Deaths
0

Most common 2002 Coleman Caravan problems

Share of all 8 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2002 Coleman Caravan recalls 3

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment: recreational vehicle / trailer

07V0810002,726 vehicles affected

The problem
Certain travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
The risk
Release of coolant under certain conditions could ignite and result in a fire.
The fix
Fleetwood folding trailers will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or fleetwood folding trailers at 1-814-445-9661,

Equipment: recreational vehicle / trailer

03V45200060,877 vehicles affected

The problem
On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
The risk
An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
The fix
Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or fleetwood at 1-800-629-8454.

Visibility: windshield

01V368000111 vehicles affected

The problem
Vehicle description: c25 and c25slb travel trailers. These trailers are not in compliance with ansi 119.2, Standard section 3.2.1, Minimum exit facilities, by not having a minimum of two emergency exits.
The risk
In the event of an emergency, the trailer occupants could be injured trying to exit the trailer.
The fix
Dealers will install the emergency egress window. Owner notification began december 14, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact fleetwood folding trailer at 1-800-544-8193.

What owners say

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8 complaints about the 2002 Coleman Caravan

Newest first, as filed with NHTSA by owners.

Body, doors & structure

Coleman caravan travel trailer 2001-2004 all campers developed a spongy floor due to known leaks and cheap construction from manufacturer. When contacted manufacturer all were told if not original owner your out of luck. There is a serious saftey factor when towing a unstable structure. If you google coleman caravan floors you will see many frustrated people with the same problem with no where to turn for help. Coleman knew very well that there was a problem with the floors but did nothing about the problem. We all...

Read the full complaint

paid top dollar for this product becuase of tyhe name on the product which we thought was one of the best on the market. What I can't understand is why the manufacturer did not have a recall on this product it,s pretty obvious that there is a problem with all of these campers I hope that when you do some research you will see that this problem should of been adressed by the manufacture. [[redacted]] . Ps: please help. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr *kb

Filed Incident StructureNHTSA 10416891
Body, doors & structureEquipment & accessories

I have a 2002 coleman caravan and the refrigerator in the camper started defrosting and had a strong ammonia smell inside and outside the camper. There is yellow stuff coming out in a panel in the rear of the camper and strong odor inside the camper as well. I found out about a recall on these yesterday and called and the company said the only thing they will do is pay a dealer to put a "shield" over the part that is cracked that the stuff leaked out from and nothing more. They said that it was a fire hazard and...

Read the full complaint

the shield would contain a fire to just that part and not the rest of the camper. They will not replace anything else nor pay to have it fixed. I have had alot of problems with this camper. Flooding coming out from the bathroom area..Clean water had it worked on at the dealer that I purchased it from and they found nothing...It has flooded 3 other times since then. Only can use the pump when needed. Floor is spongy through out camper..Feels like you will fall through it. (Not just the area of flooding) had a recall on microwave panel when it kept turning on in the night..They fixed at no charge to us. I don't understand how dometic company does not have to pay to fix this problem. Please do something about this..It is not fair to the consumer. *Tr

Filed Incident Structure · EquipmentNHTSA 10243858
Body, doors & structure

COMPLETE FLOOR ROT AFTER 6 YEARS. *TR

Filed Incident StructureNHTSA 10222138
Brakes

Dealer replaced the front pads and rotors at 6,000 miles, at 14,000, miles consumer had brake problems. Vehicle was taken to the dealer, and technician indicated that nothing was wrong with brakes. Five months later, dealership indicated there was a problem with rotors and pads. Warranty expired, and repairs will be done at consumer's expense. *Ak

Filed Incident Service brakes, hydraulicNHTSA 10071673
Equipment & accessories

Samsung recreational vehicle microwave. Model number mr5492w. *Jb

Filed Incident EquipmentNHTSA 10060604
Engine & cooling

Consumer states that when trying to accelerate, the gas pedal has to almost be press to the floor before it engages. Rpm's are at 3000. Please provide any further information.

Filed Engine and engine coolingNHTSA 10031629
Seats & seat beltsCrash

As a result of a vehicle crash passenger's rear seat belt released resulting in child being tossed out of seat. *Ak

Filed Seat beltsNHTSA 10024128
Body, doors & structure

The locks on the passenger rear door sporadically locked and unlocked. *Jb

Filed Latches / locks / linkagesNHTSA 10007085

Coleman Caravan: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20040200-C
20031200Equipment & accessoriesC
20028310Body, doors & structureF
20013300Body, doors & structureD
20002100Engine & coolingB
All Caravan years

2002 Coleman Caravan vs rivals

VehicleComplaintsRecallsCrashesGrade
2002 Coleman Caravan831F
2002 Coleman Taos100-Compare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2002 Coleman Caravan

Does the 2002 Coleman Caravan have any recalls?

Yes - NHTSA lists 3 recalls for the 2002 Coleman Caravan: recreational vehicle / trailer (March 2007); recreational vehicle / trailer (November 2003); windshield (December 2001). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2002 Coleman Caravan?

By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (4), equipment & accessories (2), seats & seat belts (1).

How many complaints has the 2002 Coleman Caravan had?

8 complaints have been filed with NHTSA, the first on February 11, 2003 and the latest on August 3, 2011. Of these, 1 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2002 Coleman Caravan a reliable vehicle?

Its Safety Index is 18 out of 100 (grade F: far more problems than a typical Coleman Caravan year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Coleman Caravan years have the most complaints?
What should I do if my 2002 Coleman Caravan has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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