The problem
Vehicle description: certain buses fail to comply with the requirements of federal motor vehicle safety standard no. 120, "Tire selection and rims for motor vehicles other than passenger cars." The tire placard label contains an incorrect recommended cold tire inflation pressure of 60 or 65 psi. The correct inflation pressure is 80 psi.
The risk
If the tires are under-inflated, it could reduce the tread life of the tire, and the tire could degrade to a point of allowing sudden air loss.
The fix
New labels will be provided to the owners. Owner notification is expected to begin during december 2001. Owners who do not receive the free label within a reasonable time should contact krystal at 1-800-845-4883.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Krystal dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V384000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.