- The problem
- Vehicle description: certain buses fail to comply with the requirements of federal motor vehicle safety standard no. 120, "Tire selection and rims for motor vehicles other than passenger cars." The tire placard label contains an incorrect recommended cold tire inflation pressure of 60 or 65 psi. The correct inflation pressure is 80 psi.
- The risk
- If the tires are under-inflated, it could reduce the tread life of the tire, and the tire could degrade to a point of allowing sudden air loss.
- The fix
- New labels will be provided to the owners. Owner notification is expected to begin during december 2001. Owners who do not receive the free label within a reasonable time should contact krystal at 1-800-845-4883.
Vehicle safety record
2001 Krystal 28 Problems, complaints & recalls
Owners have filed 1 complaint about the 2001 Krystal 28 with NHTSA, most often about the suspension (1). It is covered by 1 recall, the latest in December 2001 for the labels. For comparison, the 2000 has 0.
NHTSA data checked
DMore problems than a typical 28 year, for its age
#442 most complained-about 2001 vehicle
- Complaints
- 1
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2001 Krystal 28 problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2001 Krystal 28 recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
Be the first 28 owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
1 complaints about the 2001 Krystal 28
Newest first, as filed with NHTSA by owners.
2001 Ford 550 shuttle bus, manufactured by krystal koach purchased in march 2007. This 26 passenger bus came from krystal with rear chassis(air ride, independent suspension) single wheels out of line. All mechanism welded in place, thus no adjustments. This bus had only 4800 miles on it when we purchased it in march 2007. Had blowout on tire with only few miles on tire due to alignment. All other tires were wearing prematurely. After spending approximately 4000 dollars to correct this problem,(included...
Read the full complaint
replacing trunnions. Bushings,etc.) We contacted krystal koach in berea, ca. Only to be told they would not help because this was "one of a kind" bus built there and never went into production due to costs. We feel they(krystal)put an unsafe vehicle on the highway. Our desire is to keep the bus, but we feel krystal should share in costs of repairs. Can you help? Thanks. *Jb
Krystal 28: every year compared
All 28 yearsQuestions about the 2001 Krystal 28
Does the 2001 Krystal 28 have any recalls?
Yes - NHTSA lists 1 recall for the 2001 Krystal 28: labels (December 2001). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2001 Krystal 28?
By the complaints owners filed with NHTSA, the most common problem areas are the suspension (1).
How many complaints has the 2001 Krystal 28 had?
1 complaints have been filed with NHTSA, the first on August 27, 2007 and the latest on August 27, 2007. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2001 Krystal 28 a reliable vehicle?
Its Safety Index is 39 out of 100 (grade D: more problems than a typical Krystal 28 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2001 Krystal 28 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data