Vehicle description: certain buses fail to comply with the requirements of federal motor vehicle safety standard no. 120, "Tire selection and rims for motor vehicles other than passenger cars." The tire placard label contains an incorrect recommended cold...
1999-2001 · 3 model years
Krystal 28 Problems by year
Owners have filed 1 complaints about the Krystal 28 across 3 model years, and it has 1 recall. The 2001 has the most complaints once its age is allowed for (1). The most reported problem area is the suspension.
- Complaints
- 1
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
28 complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common 28 problems
Krystal 28 recalls 1
Latest 28 complaints
2001 Ford 550 shuttle bus, manufactured by krystal koach purchased in march 2007. This 26 passenger bus came from krystal with rear chassis(air ride, independent suspension) single wheels out of line. All mechanism welded in place, thus no adjustments. This bus had only 4800 miles on it when we purchased it in march 2007. Had blowout on tire with only few miles on tire due to alignment. All other tires were wearing prematurely. After spending approximately 4000 dollars to correct this problem,(included...
Read the full complaint
replacing trunnions. Bushings,etc.) We contacted krystal koach in berea, ca. Only to be told they would not help because this was "one of a kind" bus built there and never went into production due to costs. We feel they(krystal)put an unsafe vehicle on the highway. Our desire is to keep the bus, but we feel krystal should share in costs of repairs. Can you help? Thanks. *Jb
Questions about the Krystal 28
Which Krystal 28 years have the most problems?
By the number of complaints owners filed with NHTSA: 2001 (1). Allowing for how long each has been on the road, the 2001 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.
What are the most common Krystal 28 problems?
Across every model year, owners report problems with the suspension (1) most often.
How many recalls does the Krystal 28 have?
NHTSA lists 1 recall across all Krystal 28 model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data