The problem
On certain school or transit buses with passenger seat belts with retractors, the cover halves for the retractable portion of the belt can separate completely and release the seat belt connector. If this occurs, one of the load bearing pins in the connector could separate from the connector and render the seat belt unusable. In the event of a crash, the seat occupant would not be properly restrained resulting in an injury. The seat belt supplier, amsafe, will provide a snap on "over-cover" to owners to prevent the seat belt cover from separating.
The risk
If this occurs, one of the load bearing pins in the connector could separate from the connector and render the seat belt unusable. In the event of a crash, the seat occupant would not be properly restrained resulting in an injury.
The fix
Dealers will provide a plastic outer cover that snaps over the existing cover on units in the field and will replace broken seat belts free of charge. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact thomas built at 336-841-5924 or amsafe at 574-266-8330.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas, Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V160009.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.