The problem
Certain heavy duty class 8 trucks fail to comply with the requirements of federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment." The two tail lamps, back-up lamp,and license tag lamp were mounted on insufficiently rigid mounts.
The risk
It may not allow the driver of a rearward approaching vehicle to have full view of the lamps.
The fix
Dealers will attach the two tail lamps, back-up lamp, and the license tap lamp on stiffer brackets. Owner notification began october 31, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo trucks at 1-800-528-6586.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V238000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.