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Vehicle safety record

2002 Volvo VNL Problems, complaints & recalls

Owners have filed 1 complaint about the 2002 Volvo VNL with NHTSA, most often about the brakes (1). It is covered by 7 recalls, the latest in June 2010 for the connection. For comparison, the 2001 has 0 and the 2003 has 2.

NHTSA data checked

CAbout as many problems as a typical VNL year, for its age

#439 most complained-about 2002 vehicle

Complaints
1
Recalls
7
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2002 Volvo VNL problems

Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2002 Volvo VNL recalls 7

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Steering: connection

10V28200063,788 vehicles affected

The problem
Volvo trucks is recalling certain model year 2001-2006 vnl and vnm trucks manufactured with a trw sealed drag links. Certain factors can exist, which if left untreated may result in a ball socket separation.
The risk
Ball socket separation at the drag link results in complete loss of steering, and therefore can result in a vehicle crash.
The fix
Dealers will inspect and repair the ball socket or the drag link as required if necessary. As parts are limited, volvo trucks mailed an interim owner letter on september 2, 2010. The safety recall began on february 14, 2011. Owners may contact volvo trucks at 1-800-528-6586.

Visibility: motor

09V173000127,764 vehicles affected

The problem
Volvo trucks is recalling 127,764 my 2001-2008 vhd, vnl, vnm, and my 2005-2008 vt trucks. A seal may fail allowing water and contaminants to seep into the windshield wiper motor.
The risk
If this happens a short circuit may occur, which over time could possibly lead to a vehicle fire.
The fix
Volvo will replace the wiper motor free of charge. Since this recall involves a large number of vehicles, volvo will release the recall in stages as parts are received. Priority will be given to the vehicles located in the regions/states that have a corrosive environment. The recall began on september 30, 2009. Owners may contact volvo trucks at 1-800-528-6586.

Equipment: recreational vehicle / trailer

03V5160006,939 vehicles affected

The problem
On certain heavy-duty trucks, when the bunk is raised into the stored position, an object left on the bunk may inadvertently turn on a bunk lamp.
The risk
THIS COULD POSSIBLY RESULT IN A FIRE.
The fix
Dealers will install a bunk lamp with a push button on/off switch. Owner notification began on december 24, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo truck at 1-800-528-6586.

Electrical system: wiring

03V260000422 vehicles affected

The problem
On certain trucks, the wiring harness connected to the chassis mounted electrical inverter may allow water to enter the inverter and cause an electrical short in the inverter.
The risk
THIS COULD RESULT IN A FIRE.
The fix
Dealers will replace the wiring harness on these vehicles. Owner notification is expected to begin during august 2003. Owners should contact volvo trucks at 1-800-528-6586.

Trailer hitches: fifth wheel assembly

03V2040001,275 vehicles affected

The problem
On certain heavy duty trucks equipped with jost international jsk 37u series fifth wheels, a fatigue crack can develop in the bracket pin weld under certain loading conditions.
The risk
If left undetected or corrected it could lead to the separation of the fifth wheel top plate from its mounting structure, possibly resulting in a crash.
The fix
Dealers will replace the bracket pins and repair instructions free of charge. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jost international at 616-846-7700 or by email to [email protected] or volvo truck at 800-528-6586.

Suspension: front

03V199000433 vehicles affected

The problem
On certain trucks equipped with truck hub units manufactured by skf exclusively for use on arvinmeritor's ff98x series non-drive steer axles, the hub unit bearings can wear prematurely.
The risk
Seizure of the bearings can cause wheel separation or wheel end fire.
The fix
Dealers will replace all front axle hubs. An interim notice to owners was mailed on june 25, 2003. Final owner notification began on october 6, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo at 1-800-528-6586.

Exterior lighting: switch

02V2380005,532 vehicles affected

The problem
Certain heavy duty class 8 trucks fail to comply with the requirements of federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment." The two tail lamps, back-up lamp,and license tag lamp were mounted on insufficiently rigid mounts.
The risk
It may not allow the driver of a rearward approaching vehicle to have full view of the lamps.
The fix
Dealers will attach the two tail lamps, back-up lamp, and the license tap lamp on stiffer brackets. Owner notification began october 31, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo trucks at 1-800-528-6586.

What owners say

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1 complaints about the 2002 Volvo VNL

Newest first, as filed with NHTSA by owners.

Brakes

Dt: caller had a heavy duty truck. Caller said he could not stop the vehicle in an emergency if the brakes failed. Caller had it in the shop several times. The dealer told him they could not find what was wrong with it. Manufacturer said to take it to a local dealer, who guessed at what was wrong and replaced parts, but they never solved the problem.*Ak the consumer stated the jake brake was very weak. Updated 12/07/05 *jb

Filed Incident Service brakes, airNHTSA 10128728

Volvo VNL: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20067700SteeringC
20056620SteeringC
20045610SteeringC
20032902Electrical systemD
20021700BrakesC
20010800-C
20000400-B
19990500-B
19980500-B
All VNL years

2002 Volvo VNL vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2002 Volvo VNL

Does the 2002 Volvo VNL have any recalls?

Yes - NHTSA lists 7 recalls for the 2002 Volvo VNL: connection (June 2010); motor (May 2009); recreational vehicle / trailer (December 2003); wiring (July 2003) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2002 Volvo VNL?

By the complaints owners filed with NHTSA, the most common problem areas are the brakes (1).

How many complaints has the 2002 Volvo VNL had?

1 complaints have been filed with NHTSA, the first on July 14, 2005 and the latest on July 14, 2005. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2002 Volvo VNL a reliable vehicle?

Its Safety Index is 52 out of 100 (grade C: about as many problems as a typical Volvo VNL year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Volvo VNL years have the most complaints?
What should I do if my 2002 Volvo VNL has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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