- The problem
- Volvo Trucks North America (Volvo Trucks) is recalling one 2020 VNL truck. The steering gear assembly may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
- The risk
- A loss of steering control increases the risk of a crash.
- The fix
- A dealer will inspect and replace the defective gears as necessary, free of charge. An owner notification letter was mailed February 7, 2024. The owner may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks number for this recall is RVXX2316.
Vehicle safety record
2020 Volvo VNL Problems, complaints & recalls
No owner complaints about the 2020 Volvo VNL have been filed with NHTSA. It is covered by 9 recalls, the latest in December 2023 for the steering.
NHTSA data checked
DMore problems than a typical VNL year, for its age
- Complaints
- 0
- Recalls
- 9
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2020 Volvo VNL recalls 9
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Volvo Trucks North America (Volvo Trucks) is recalling certain 2020 VNL vehicles. The window hinge and mounting hardware are insufficient to hold the window in place if the truck is driven with the sleeper bunk windows open.
- The risk
- If a window detaches from the vehicle, it may strike another vehicle or pedestrian, increasing the risk of a crash or injury.
- The fix
- Volvo Trucks has notified owners, and dealers will replace the window hinge, free of charge. The recall began October 29, 2020. Owners may contact Volvo Trucks customer service at 1-800-458-1552. Volvo Trucks' number for this recall is RVXX2005.
- The problem
- Volvo Trucks North America (Volvo Trucks) is recalling certain 2020-2021 VAH, VHD, VNL and VNR vehicles. The die cast pedal plate may break at one of its attachment points, possibly resulting in the brake pedal dislodging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
- The risk
- A dislodged brake pedal would be inoperable, increasing a risk of a crash.
- The fix
- Volvo Trucks will notify owners, and dealers will inspect and replace the pedal plates if required, free of charge. The recall began October 7, 2020. Owners may contact Volvo Trucks customer service at 1-800-458-1552. Volvo Truck's number for this recall is RVXX2004.
- The problem
- Volvo Trucks North America (Volvo) is recalling certain 2018-2021 VNL and VNR buses. The Gross Axle Weight Rating (GAWR) for the rear drive axles stated on the Federal Certification Label exceeds the rating of the wheel hubs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- The risk
- If the rear axles are overloaded, over time the wheel hubs may fail prematurely, increasing the risk of a crash.
- The fix
- Volvo will notify owners and send corrected replacement labels, free of charge. The recall began August 18, 2020. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX2002.
- The problem
- Volvo Trucks North America (Volvo Trucks) is recalling certain 2020-2021 VNL and VNR trucks. The steering gear fasteners may have not been properly tightened.
- The risk
- The loose fasteners may result in a loss of vehicle control, increasing the risk of a crash.
- The fix
- Volvo Trucks will notify owners, and dealers will tighten the steering gear fasteners to specification, free of charge. The recall began May 20, 2020. Owners may contact Volvo Trucks customer service at 800-528-6586. Volvo Trucks' number for this recall is RVXX2001.
- The problem
- Volvo Trucks North America (Volvo Trucks) is recalling certain 2020 VNL and VNR vehicles equipped with HD94 Sheppard gear variants. The steering gear mounting fasteners may be insufficiently tightened, allowing the steering gear to loosen.
- The risk
- A loose steering gear can cause a loss of vehicle control, increasing the risk of a crash.
- The fix
- Volvo Trucks will notify owners, and dealers will inspect and re-torque the steering gear to a higher value. Additionally, the steering gear will be replaced, as necessary, free of charge. The recall began November 14, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX1906.
- The problem
- Volvo Trucks North America (Volvo Trucks) is recalling certain 2019-2020 VAH, VHD, VNL, and VNR vehicles. The t-bolt clasps on the transmission auxiliary air tank straps may have been over-tightened, resulting in potential deformation to the strap where the t-bolt is anchored.
- The risk
- The deformation of the air tank strap t-bolts may cause the t-bolt to disconnect from the strap allowing the tank to drop to the ground and become a road hazard, increasing the risk of a crash.
- The fix
- Volvo Trucks will notify owners, and dealers will inspect and replace the air tank strap, if necessary, free of charge. The recall began August 7, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX1904.
- The problem
- Volvo Trucks North America (Volvo Trucks) is recalling certain 2018-2020 VAH, VHD, VNL, and VNR vehicles. The fuse in the transmission circuit may blow, preventing the transmission from shifting.
- The risk
- If the fuse blows the transmission may not shift, increasing the risk of a crash.
- The fix
- Volvo Trucks will notify owners, and dealers will inspect and replace the fuse, if necessary, free of charge. The recall began August 7, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX1903.
- The problem
- Volvo Trucks North America (Volvo Trucks) is recalling certain 2018-2020 VNL and VNX vehicles configured as 740 and 760 sleeper models. The sleeper bunk window may detach and fall from the vehicle.
- The risk
- If a window detaches from the vehicle, it may strike another vehicle or pedestrian, increasing the risk of a crash or injury.
- The fix
- Volvo Trucks has notified owners, and dealers will replace the window hinge, free of charge. Owners were notified of the recall on April 8, 2019 and will be sent a second notice when the remedy parts are available. The recall began August 21, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX1902.
What owners say
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No complaints about the 2020 Volvo VNL yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Volvo VNL: every year compared
All VNL years2020 Volvo VNL vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Volvo VNL | 0 | 9 | D | |
| 2020 Volvo S60 T5 | 8 | 0 | C | Compare |
| 2020 Volvo S60 T6 | 8 | 0 | C | Compare |
| 2020 Volvo S60 T8 | 8 | 0 | C | Compare |
| 2020 Volvo S60 T8 Polestar Engineered | 8 | 0 | C | Compare |
| 2020 Volvo V60 T5 | 6 | 0 | F | Compare |
| 2020 Volvo V60 T8 Polestar Engineered | 6 | 0 | F | Compare |
| 2020 Volvo V60 CC T5 | 6 | 0 | - | Compare |
| 2020 Volvo V60CC | 4 | 3 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Volvo VNL
Does the 2020 Volvo VNL have any recalls?
Yes - NHTSA lists 9 recalls for the 2020 Volvo VNL: steering (December 2023); body (October 2020); service brakes, air (September 2020); labels (July 2020) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2020 Volvo VNL had?
None have been filed with NHTSA so far.
Is the 2020 Volvo VNL a reliable vehicle?
Its Safety Index is 32 out of 100 (grade D: more problems than a typical Volvo VNL year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Volvo VNL years have the most complaints?
2007 (15), 2016 (12), 2014 (8). See every Volvo VNL year compared.
What should I do if my 2020 Volvo VNL has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data