The problem
Volvo trucks is recalling certain model year 2001-2006 vnl and vnm trucks manufactured with a trw sealed drag links. Certain factors can exist, which if left untreated may result in a ball socket separation.
The risk
Ball socket separation at the drag link results in complete loss of steering, and therefore can result in a vehicle crash.
The fix
Dealers will inspect and repair the ball socket or the drag link as required if necessary. As parts are limited, volvo trucks mailed an interim owner letter on september 2, 2010. The safety recall began on february 14, 2011. Owners may contact volvo trucks at 1-800-528-6586.
Contacts
Volvo recall no. Rvxx1003. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V282000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.