The problem
On certain heavy duty trucks equipped with bendix tc-7 trailer control hand-operated valve with push-to-connect fittings. The delivery port in the valve body may be partially blocked due to a problem during the moding process.
The risk
Such blockage may slow the delivery and exhaust of air to and from the trailer brakes when they are operated by this hand-operated trailer control valve.
The fix
International will replace the hand-operated control valves. Owner notification began december 31, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V241002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.