The problem
Certain passenger vehicles equipped with adjustable padels are being recalled in order to adjust the brake and accelerator pedals to a minimum of 50 mm of lateral separation. Simultaneous application of both the brake and accelerator pedals could result in an increase in engine rpm.
The risk
This could result in a customer experiencing an "unintended vehicle speed increase" or a perceived "unable to stop" condition.
The fix
Owners will be instructed as to the proper way to set the position of the pedals and to take their vehicles to a dealer to have the spacing between the brake and accelerator pedals measured. If the spacing is found to be less than 50 mm, the dealer will adjust the pedals to increase the distance between them to greater than 50 mm. Owner notification began october 28, 2002. Owners who do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V266000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.