The problem
On certain 5th wheels, in excess towing conditions, stress cracks can begin to occur at the connecting point between the pin box side plate and the pin box rear tube causing a potential tearing of the pin box side plates and the rear pin box tube.
The risk
This could result in the unit being partially or fully detached from the tow vehicle, which resulting potential property damage or injury.
The fix
Dealers will reinforce the pin box connecting point. Owner notification began during january 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-877-825-4782.
Contacts
Jayco recall no. Ro2175/9901045. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V334000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.