- The problem
- On certain 5th wheels, in excess towing conditions, stress cracks can begin to occur at the connecting point between the pin box side plate and the pin box rear tube causing a potential tearing of the pin box side plates and the rear pin box tube.
- The risk
- This could result in the unit being partially or fully detached from the tow vehicle, which resulting potential property damage or injury.
- The fix
- Dealers will reinforce the pin box connecting point. Owner notification began during january 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-877-825-4782.
Vehicle safety record
2002 Jayco Quest FW Problems, complaints & recalls
Owners have filed 2 complaints about the 2002 Jayco Quest FW with NHTSA, most often about the body, doors & structure (2) and the equipment & accessories (1). It is covered by 1 recall, the latest in December 2002 for the fifth wheel assembly.
NHTSA data checked
Rated once enough Quest FW years are on file
#356 most complained-about 2002 vehicle
- Complaints
- 2
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2002 Jayco Quest FW problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2002 Jayco Quest FW recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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Problems or none - your experience is exactly what the next buyer is looking for. Write it now
2 complaints about the 2002 Jayco Quest FW
Newest first, as filed with NHTSA by owners.
(1) Normal towing. (2) Welding failure & metal frame tearing. (3) Addition of tube steel support to underside of frame and pin box. Reinforcement of welds. Jayco recall campaign #9901045 approved by nhtsa. This problem fix (recall) reduces needed towing clearance and will make towing dangerous on uneven terrain. *Nm
The pin box separated from the fifth wheel trailer frame (recall 9901045). *Ak *nlm
Jayco Quest FW: every year compared
All Quest FW years2002 Jayco Quest FW vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 Jayco Quest FW | 2 | 1 | - | |
| 2002 Jayco Jayco | 3 | 0 | C | Compare |
| 2002 Jayco Greyhawk | 2 | 2 | B | Compare |
| 2002 Jayco Granite Ridge | 2 | 3 | B | Compare |
| 2002 Jayco Kiwi | 1 | 2 | - | Compare |
| 2002 Jayco Designer | 1 | 4 | D | Compare |
| 2002 Jayco Eagle FW | 1 | 0 | A | Compare |
| 2002 Jayco Kiwi TT | 1 | 0 | - | Compare |
| 2002 Jayco Eagle | 1 | 3 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 Jayco Quest FW
Does the 2002 Jayco Quest FW have any recalls?
Yes - NHTSA lists 1 recall for the 2002 Jayco Quest FW: fifth wheel assembly (December 2002). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2002 Jayco Quest FW?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (2), equipment & accessories (1).
How many complaints has the 2002 Jayco Quest FW had?
2 complaints have been filed with NHTSA, the first on April 8, 2003 and the latest on January 15, 2005. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
What should I do if my 2002 Jayco Quest FW has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data