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Vehicle safety record

2002 Jayco Eagle Problems, complaints & recalls

Owners have filed 1 complaint about the 2002 Jayco Eagle with NHTSA, most often about the wheels & tires (1). It is covered by 3 recalls, the latest in November 2017 for the equipment. For comparison, the 2001 has 2 and the 2003 has 0.

NHTSA data checked

CAbout as many problems as a typical Eagle year, for its age

#439 most complained-about 2002 vehicle

Complaints
1
Recalls
3
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2002 Jayco Eagle problems

Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2002 Jayco Eagle recalls 3

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V74600049,563 vehicles affected

The problem
Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Vehicle speed control

06V3200006,285 vehicles affected

The problem
On certain motor homes built on ford chassis, the speed control deactivation switch may overheat.
The risk
Overheating could result in smoke or burning, and in an underhood fire.
The fix
Ford is conducting this recall (please see 06v286) and will install a fused wiring harness into the speed control system free of charge. Owners may contact ford at 1-866-436-7332 or jayco at 1-800-283-8267.

Equipment: recreational vehicle / trailer

03V3830006,442 vehicles affected

The problem
On certain motor homes equipped with samsung microwave ovens, these units were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
The risk
An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
The fix
Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or jayco at 1-574-825-0608.

What owners say

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1 complaints about the 2002 Jayco Eagle

Newest first, as filed with NHTSA by owners.

Wheels & tires

We experienced two titan tire blowouts on a camping trailer in separate events. Tires involved were titan radial st ii 225/75/r 15 dot aahh mt2 0605 & aahh mt2 1205 manufactured by tiajin in china. The tires were only 9 months old and had less than 5000 miles. We felt we were informed consumers when we chose these tires as they are load range e which is up a class from what was previously on the trailer. We store our trailer indoors when not in use, check tire pressures regularly and were well within the...

Read the full complaint

weight rating for the tires. The first blowout occurred at 9 pm at night and damaged our water lines and the siding on that side of the trailer. The second blowout was on the same trip but on the way home at 4pm on sunday. It damaged the siding and skirting on the opposite side of the trailer. We used our spare (purchased at the same time) for the first replacement, but had to limp on three tires to a truck stop and use a truck tire that was the right size but wrong load range to get to a tire store that sold trailer tires. This resulted in an unplanned overnight stay and we purchased two trailer tires the following day. We returned the defective tires to our dealer who was able to get us a partial refund for the purchase price of the tires but no reimbursement for our damages to our trailer or any other expenses we incurred as a result of the two blowouts. The estimate to repair our trailer is $1050. *Nm

Filed Incident TiresNHTSA 10169473

Jayco Eagle: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20051300Body, doors & structureC
20040400-C
20030500-C
20021300Wheels & tiresC
20012300SuspensionC
20008500Wheels & tiresD
19995300Wheels & tiresC
19987600Body, doors & structureF
All Eagle years

2002 Jayco Eagle vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2002 Jayco Eagle

Does the 2002 Jayco Eagle have any recalls?

Yes - NHTSA lists 3 recalls for the 2002 Jayco Eagle: equipment (November 2017); vehicle speed control (August 2006); recreational vehicle / trailer (October 2003). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2002 Jayco Eagle?

By the complaints owners filed with NHTSA, the most common problem areas are the wheels & tires (1).

How many complaints has the 2002 Jayco Eagle had?

1 complaints have been filed with NHTSA, the first on September 27, 2006 and the latest on September 27, 2006. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2002 Jayco Eagle a reliable vehicle?

Its Safety Index is 55 out of 100 (grade C: about as many problems as a typical Jayco Eagle year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Jayco Eagle years have the most complaints?
What should I do if my 2002 Jayco Eagle has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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