The problem
Certain trucks equipped with trailer connections fail to comply with the requirements of federal motor vehicle safety standards (fmvss) no. 121, "Air brake systems," and no. 108, "Lamps, reflective devices, and associated equipment." The supplier removed a rubber grommet from the trailer light line connector. The vehicles are experiencing corrosion at the 7-way trailer connection. This causes intermittent flashing/flickering of the trailer lights.
The risk
This could cause an electrical short and/or possible fire hazard.
The fix
Dealers will install the missing grommet on all affected chassis. If a connector is found defective, it will be replaced with a new connector. Owner notification is began on march 14, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact kenworth at 1-425-828-5440.
Contacts
Kenworth recall no. 03Kw1. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V045000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.