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Safety recall · 03V201000

Suspension: hub Mack recall

MACK TRUCKS, INCORPORATED reported this recall to NHTSA on June 3, 2003. It covers about 998 vehicles across 6 model years listed below. The repair is free.

Campaign
03V201000
Reported
Jun 3, 2003
Vehicles
998
Area
Suspension

The problem

On certain heavytrucks equipped with truck hub units manufactured by skf exclusively for use on arvinmeritor's ff98x series non-drive steer axles, the hub unit bearings can wear prematurely.

The risk

Seizure of the bearings can cause wheel separation or wheel end fire.

The fix

Dealers will replace all front axle hubs. Owner notification began on oactober 14, 2003. Customers will be informed of parts availability by october 3, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 610-709-3337.

Contacts

Mack recall no. Sc280. Customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V201000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 03V201000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. MACK TRUCKS, INCORPORATED's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 03V201000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 03V201000 announced?

MACK TRUCKS, INCORPORATED reported it to NHTSA on June 3, 2003. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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