The problem
On certain trucks and truck-tractors equipped with trw pcf steering gears, a crack can occur in the steering gear input shaft.
The risk
It is possible that a driver could experience a loss of steering control, increasing the risk of a crash.
The fix
Dealers will inspect the steering gear and replace it if necessary. Owner notification is expected to begin during september 2003. Owners should contact freightliner at 1-800-547-0712.
Contacts
Freightliner recall no. Fl-417. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V323000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.