The problem
On certain passenger vehicles, an internal hood latch component may have been manufactured with a crack, which could propagate and break, allowing the primary/secondary latch spring to disengage.
The risk
This could result in loss of both primary and secondary hood latch function, allowing the hood to open without warning. This could increase the risk of a crash.
The fix
Dealers will inspect and, if necessary, replace the latch assembly. Owner notification began on september 22, 2003. Owners should contact daimlerchrysler at 1-800-992-1997.
Contacts
Daimlerchrysler recall no. C29. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V332000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.