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Vehicle safety record

2004 Chrysler 300M Problems, complaints & recalls

Owners have filed 71 complaints about the 2004 Chrysler 300M with NHTSA, most often about the engine & cooling (18) and the electrical system (14). Those complaints describe 4 crashes and 4 injuries. It is covered by 2 recalls, the latest in April 2009 for the exterior lighting. For comparison, the 2003 has 33.

NHTSA data checked

CAbout as many problems as a typical 300M year, for its age

#131 most complained-about 2004 vehicle

Complaints
71
Recalls
2
Crashes
4
Fires
0
Injuries
4
Deaths
0

Most common 2004 Chrysler 300M problems

Share of all 71 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2004 Chrysler 300M recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Exterior lighting

09E01200016,270 vehicles affected

The problem
Sabersport is recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment." These lamps do not contain the required amber side reflectors.
The risk
Decreased lighting visibility may result in a vehicle crash.
The fix
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. The safety recall began on may 11, 2009. Owners may contact sabersport at 1-909-598-7589.

Latch

03V33200020,978 vehicles affected

The problem
On certain passenger vehicles, an internal hood latch component may have been manufactured with a crack, which could propagate and break, allowing the primary/secondary latch spring to disengage.
The risk
This could result in loss of both primary and secondary hood latch function, allowing the hood to open without warning. This could increase the risk of a crash.
The fix
Dealers will inspect and, if necessary, replace the latch assembly. Owner notification began on september 22, 2003. Owners should contact daimlerchrysler at 1-800-992-1997.

What owners say

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71 complaints about the 2004 Chrysler 300M

Newest first, as filed with NHTSA by owners. Page 1 of 3.

Airbags

About 5 days ago, the airbag light came on that has caused my cruise control, horn, and radio volume not work. I live in a very busy and congested city. I was almost run off the road twice because I don't have a horn that works to warn people to state in there lanes.

Filed Incident Air bagsNHTSA 10905511
Electrical systemEngine & cooling

While running, stationary, and motion the vehical ran hot, motor oil leaking while car in motion and parked. Car did not want to start, and shuts off while in drive. Car was taken to certified mechanic, diognostic test performed report indicated electrical and sensor problems among other mechanical issues.

Filed Incident Electrical system · Unknown or other · EngineNHTSA 10874304
Transmission & drivetrain

Tl* the contact owns a 2004 chrysler 300m. The contact stated that while driving at various speeds and attempting to slow down, the vehicle would jerk and stay at the same speed or stall without warning. The vehicle was taken to the dealer where it was diagnosed that the vehicle was stuck in third gear. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 75,000.

Filed Incident Power trainNHTSA 10837020
Body, doors & structure

Tl* the contact owns a 2004 chrysler 300m. While driving 65 mph, the hood became unlatched on the vehicle without warning. The hood shattered the windshield and also dented the roof. The manufacturer was not made aware of the failure. The failure mileage was 168,000.

Filed Incident Latches / locks / linkagesNHTSA 10821226
Airbags

Tl* the contact owns a 2004 chrysler 300m. The contact received notification of nhtsa campaign number: 15v313000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

Filed Incident Air bagsNHTSA 10782373
SuspensionElectrical systemFuel system

The seat when turned off the engine it moves back and forth and the electric light in the back seat on the right side was over heating, took the car back to chrysler here in stockton the just cut the wires and tape them off this was last year did not know about this until now . Also the gas tank where the fuel pump was leiking gas. They charge me to fixed it I also found out that the cat converter durabilit was a recall .I askthemabout any recalls they said no . I got this car in 2012. I put. A pullely in...

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the car and battery, redone the front in the frist years ihave got the car . They told me that what you get for buying a used car . I got it at chrysler business but I guess that what you get. Right , it happy 6 month aftervi brought the car . I well my car is almosr paid at the year 2016 , I just well never buy a other car from chrysler.

Filed Incident Suspension · Electrical system · Fuel / propulsion systemNHTSA 10781253
Other & unknown2 injuries

The chrome covering the door handle started peeling about 2 years ago and I have sliced my finger wide open on several occasions, when my daughter sliced her finger open on the very sharp chrom covering that was peeling, I decided it was time to report it. If I had been able to afford going to the emergency room, I am sure I should have had stitches on at least one occasion. My husband tried to help and tried to peel the rest of it off, but it just changed where the slicey part is, not its on the palm of my hand instead of my fingers.

Filed Incident Unknown or otherNHTSA 10749679
Brakes

Dragging of the brake while driving. Tires get hot to the touch. Releasing gas pedal, the car does not roll, it stops abruptly...When ex celebrating, the rpms goes up, but car not going speed limit....Brake pedal very hard to press

Filed Incident Service brakesNHTSA 10731372
Other & unknown

I am so disappointed. I always have regular checkups oil changes and so on. I had one in march of 2014 at a chrysler dealership in willard ohio shaffers. Then I had a coupon for an oil change for sharpnack in willard ohio in april 2015. Sharpnack put the car on the lift and immediately called me out astonished because no one had showed me the frame was rot. The front area was ready to give anytime. They would not touch it for safety nor fix it for anything. They did not want me to drive it off the lot. I then...

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started research this is not just me. I called chrysler who wanted it looked at a chrysler dealership which I did and the car is broke from cradle rot. Chrysler has had many complaints on this yet nothing done and I could have been killed. I researched other places and toyota at least took care of their customers with a payout or new vehicle. I will have my car towed home and will not let this be. I have contacted all business I can think of and will contact all news and channels that will listen.

Filed Incident Unknown or otherNHTSA 10717296
Electrical systemLightsAirbagsBody, doors & structure

Dashboard developed a 10 -12" crack just to the left of the passenger side airbag. Do not know if the airbag system will work or not. In any event this seems to be a manufacturing problem, by the number of complaints. Dealer(s) are of no help as the vehicle is out of warranty. This vehicle has also had the common problem of the headlamps/instrumentation lights flickering. Headlamps would flash on/off along with instrument lighting. Headlight switch panel replaced, but the problem returned. *Tr

Filed Incident Electrical system · Exterior lighting · Air bags · StructureNHTSA 10650044
Body, doors & structure

Large crack on the dashboard, happened on its own. Seems to be a recurring problem with this car. *Tr

Filed Incident StructureNHTSA 10631891
Electrical systemBody, doors & structure

Tl* the contact owns a 2004 chrysler 300 m. The contact stated she experienced difficulties when trying to insert the key into the ignition switch. The vehicle was taken to the dealer, who advised that the starter needed to be replaced. The vehicle was not repaired. The manufacturer is unaware of the issue. The approximate failure mileage was 65,000. Updated 09/30/14*lj the consumer stated that there were three cracks in the dash board on the passenger's side. The dashlights and tail lights went out 4 times. The consumer no longer owns the vehicle. Updated 02/25/2015. *Js

Filed Incident Electrical system · StructureNHTSA 10618646
Electrical systemAirbags

1) A growing crack in dashboard above passenger side airbag. 2) Heat/air cluster will not illuminate. *Tr

Filed Incident Electrical system · Air bagsNHTSA 10607500
SteeringAirbagsBody, doors & structureEngine & cooling

Noise in steering column. Stiff when driving. Cracks in dash around passenger air bag. Engine light on and remains on for extended periods. Air bag warning light on. Advised that srs roll coil needs replacing. Part ordered through chrysler parts dealer and is on back order. *Js

Filed Incident Steering · Air bags · Structure · EngineNHTSA 10598167
Electrical systemEngine & cooling

1. Interior lights continue to intermittently flash on and off. 2. Engine light illuminates for various time period and then goes off. 50/50 With power stalls. Camshaft position sensor was replaced. *Js

Filed Incident Electrical system · EngineNHTSA 10598144
Electrical systemLights

Interior lights random and intermittently flashing and going off and on. Headlights affected also. Day and night. *Js

Filed Incident Electrical system · Exterior lighting · Interior lightingNHTSA 10598139
AirbagsVisibility & wipers

While driving slowly in a parking lot, looking for a space, the passenger side airbag deployed with a loud explosion that also shattered the windshield. There was no contact with anything. I had the car towed to the naples dealership and after testing concluded that there was a faulty sensor and suggested I call customer service. Chrysler customer service established a case number [[redacted]], sent it to special investigations unit and sent a person to inspect the car. About 2 weeks later I was informed that...

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since the car was out of warranty chrysler had no liability. We are having the seat belt and sensor replaced [about $2,000], the windshield replaced about $800 with some insurance recovery] and renting a car during the 7-10 days from now while parts are ordered and repairs made. Certainly I believe chrysler should cover these costs. But in addition I think chrysler owners should be made aware of the risk of these defective sensors. In our case there was no passenger and the car was moving slowly. However, if the airbag deployed in this manner while on a highway, there could be significant risk to passenger and driver. *Tr

Filed Incident Air bags · Visibility / wiperNHTSA 10573976
Engine & cooling

Tl* the contact owns a 2004 chrysler 300m. The contact stated that while driving approximately 35 mph, the vehicle stalled without warning. The vehicle was able to be restarted and was not taken to a dealer or mechanic for diagnosis or repair. The manufacturer was not made aware of the problem. The approximate failure mileage was 38,000.

Filed Incident EngineNHTSA 10559072
SteeringSuspensionEngine & coolingFuel system

2004 Chrysler 300m. Consumer writes in regards to numerous suspension problems and repairs. *Smd the check engine light illuminated, the struts, tie rods, radiator, fuel pump, sway bar bushings, cam shaft sensor were all replaced. The struts and tie rods were replaced several times.

Filed Incident Steering · Suspension · Engine and engine cooling · Fuel system, gasolineNHTSA 10549149
Steering

Tl* the contact owns a 2004 chrysler 300m. The contact stated that the vehicle began to violently shake without warning. The contact merged to the shoulder and noticed that the tie rods were corroded. The vehicle was taken to dealer where it was diagnosed that both the front and rear struts, inner tie rods, cam shaft and the oxygen sensor needed to be replaced. The manufacturer was notified of the failure. The vehicle was repaired but the failure recurred. The approximate failure mileage was 37,682 and the current mileage was 115,546.

Filed Incident SteeringNHTSA 10549412
Steering

Coming home from work I pulled into my girlfriends circle driveway. While making the left hand turn into the driveway I felt the car not reacting to the steering wheel. I stopped and looked at both front tires expecting to see a broken tie rod end but both tires pointed in the same direction. I asked her to step in the vehicle and turn the steering wheel while I could see what was happening. I could see the whole steering rack move back and fourth without it being connected to the frame. I am thankful that this did not happen at highway speeds when I was heading home. This is a very dangerous car to own. *Tr

Filed Incident SteeringNHTSA 10522504
Transmission & drivetrainElectrical systemFuel system

Used 2004 chrysler 300m on 06/12/2012 50078 mile on car when brought. On said date tire pressure and belt. Was report to stockton dodge . In stockton calif . 12/11/12 Auto trans , slow down shift you down when you are driving at 40 mph , stockton dodge said ok nothing wrong 12/12/2012transmisssion seems to be delaying in shift was told all ok , not sensors light for tire still on was check , they put air in tire still on 12/28/2012. Check engine light came on , found a leak detection in fuel pump,ac belt loose....

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Said all code are clear . Sensors light for tire are still on 12/28/2012. Since I have brought this car I been in the auto shop's and still not one has fix it they just charge me money . I have change the oil like it say and keep up on my part , I fell this car should of not been put on the dealer floor until it was safely for me . Was told it need brakes and cool system need to be done I have not even a year at the time , it is a year 06/12/2013 now took it to pep boys and the tell me the sensor is bad. The ac belt are still making noise. And the tire sensor light are still on . I fell this should been fix before I brought the car I am a woman I was taken advantage of and this is not right . My car is good but it need to be fix. *Tr

Filed Incident Power train · Electrical system · Fuel / propulsion systemNHTSA 10519594
Transmission & drivetrain

Vehicle goes into "limp mode" daily. Seems mostly to occur once coasting or slowing on a off ramp from highway speeds. Can put car in neutral then turn off & restart which seems to reset "limp mode" until speed decreases to roughly 20 - 30 mph. There seems to be multiple other drivers with this car that have the same issue, yet no response from chrysler. *Tr

Filed Incident Power trainNHTSA 10514999
Transmission & drivetrainElectrical systemAcceleration & cruise control

Was traveling in third gear when the transmission downshifted to second gear independently locks in 2nd gear (limp mode) when slowing or stopping vehicle.Once you turn the car off and back on again, you can drive with normal gears. However, once you hit 50-60 mph, the transmission automatically goes into limp mode and stays locked in second gear. Check engine light came on and it now reads the codes p1776. *Tr

Filed Incident Power train · Electrical system · Vehicle speed controlNHTSA 10508216
Wheels & tires

Tl* the contact owns a 2004 chrysler 300m equipped with bf goodrich traction t/a tires, size p225/55/ r17. The contact stated that the vehicle pulled to the right when driving at any given speed. The vehicle was taken to a tire shop where they advised that there was a radial pull and that all four tires needed to be replaced. The vehicle was not repaired. The failure mileage of the tire was 12,000. The vehicle failure mileage was 62,000. Updated 12/14/12 *bf

Filed Incident TiresNHTSA 10483496

Chrysler 300M: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
200471240Engine & coolingC
200333121Engine & coolingA
2002962144Electrical systemD
200199432SteeringD
20002497167Body, doors & structureF
All 300M years

2004 Chrysler 300M vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2004 Chrysler 300M

Does the 2004 Chrysler 300M have any recalls?

Yes - NHTSA lists 2 recalls for the 2004 Chrysler 300M: exterior lighting (April 2009); latch (September 2003). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2004 Chrysler 300M?

By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (18), electrical system (14), airbags (12).

How many complaints has the 2004 Chrysler 300M had?

71 complaints have been filed with NHTSA, the first on July 28, 2003 and the latest on September 10, 2016. Of these, 4 describe a crash and 0 a fire, and together they report 4 injuries and 0 deaths.

Is the 2004 Chrysler 300M a reliable vehicle?

Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Chrysler 300M year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Chrysler 300M years have the most complaints?
What should I do if my 2004 Chrysler 300M has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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