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Vehicle safety record

2002 Chrysler 300M Problems, complaints & recalls

Owners have filed 96 complaints about the 2002 Chrysler 300M with NHTSA, most often about the electrical system (14) and the engine & cooling (14). Those complaints describe 14 crashes, 4 fires, 16 injuries and 2 deaths. It is covered by 2 recalls, the latest in April 2009 for the exterior lighting. For comparison, the 2001 has 99 and the 2003 has 33.

NHTSA data checked

DMore problems than a typical 300M year, for its age

#115 most complained-about 2002 vehicle

Complaints
96
Recalls
2
Crashes
14
Fires
4
Injuries
16
Deaths
2

Most common 2002 Chrysler 300M problems

Share of all 96 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2002 Chrysler 300M recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Exterior lighting

09E01200016,270 vehicles affected

The problem
Sabersport is recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment." These lamps do not contain the required amber side reflectors.
The risk
Decreased lighting visibility may result in a vehicle crash.
The fix
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. The safety recall began on may 11, 2009. Owners may contact sabersport at 1-909-598-7589.

Seats: recliner

03V0350001,066,000 vehicles affected

The problem
On certain passenger vehicles, seat back recliner bolt breakage can occur resulting in the seat back reclining unexpectedly.
The risk
If the seat back unexpectedly reclines while the car is being driven, it could result in loss of vehicle control, increasing the risk of a crash.
The fix
Dealers will replace the recliner bolts. Owner notification began on april 23, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

What owners say

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96 complaints about the 2002 Chrysler 300M

Newest first, as filed with NHTSA by owners. Page 1 of 4.

Seats & seat belts

The contact owns a 2002 Chrysler 300M. The contact stated that while the vehicle was parked, the front driver's seat back fractured. The contact stated that upon sitting in the front driver's seat, the seat back collapsed and landed on the rear seat. The contact attempted to adjust the seat however, the front driver's seat failed to adjust. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced NHTSA...

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Campaign Number: 03V035000 (SEATS); however, the contact was informed that the recall had expired. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 73,000.

Filed Incident SeatsNHTSA 11673312
Electrical system

The horn does not work which in the state of New Hampshire is a safety inspection item, and the dashboard lights work intermittently (not working more often than working) rendering the gauges unreadable at night. Not sure the exact date of the horn failure, but the steering wheel cruise control and audio controls stopped working, and I checked some forums that confirmed said failure might also disable the horn, and that is what happened. The problem occurs even when parked.

Filed Incident Electrical systemNHTSA 11465138
Other & unknown

My driver's side mirror has oozed a gel and lost reflective properties. It is very dangerous to change lanes and get on interstate highways. This happened pretty quickly. It started with turning an amber color, then every time it rained it would appear as a gel leaked from bottom of mirror glass. Now as of this date I am unable to see anything in this mirror. I've seen other chrysler and dodge vehicles with the same problem. My husband worked at dodge chrysler jeep in our city and said this happened a lot in chrysler's. This problem started around december 2016. Completely lost reflection in february 2017.

Filed Incident Unknown or otherNHTSA 10960079
Seats & seat belts

Tl* the contact owns a 2002 chrysler 300m. The contact stated that while entering the vehicle, the driver side seat reclined independently and failed to readjust back into the upright position. The vehicle was not diagnosed or repaired. The vin was not included in nhtsa campaign number: 03v035000 (seat). The manufacturer was not made aware of the failure. The failure mileage was 69,000.

Filed Incident SeatsNHTSA 10836876
Seats & seat belts

When using the driver side seat heater, the seat overheated and burned the seat and the jacket I was wearing.

Filed Incident SeatsNHTSA 10825279
Fuel system

Fuel hose that runs to the fuel rail has a hole on it that squirts fuel on the manifold that is very dangerous of car catch fire. Dealer said the part is discontinued.

Filed Incident Fuel / propulsion systemNHTSA 10818101
Engine & cooling

Tl* the contact owns a 2002 chrysler 300m. While driving 5 mph, the engine shut off and restarted after a couple of minutes. The engine shut off without warning. The contact placed the gear into neutral and coasted the vehicle to the side of the road. The vehicle was restarted and taken to an independent mechanic who was unable to diagnose the failure. The contact notified the manufacturer of the failure and was informed to take the vehicle to a local dealer for diagnostic testing. The vehicle was not diagnosed or repaired. The failure mileage was 75,000. Ma 10/25/15 *cn

Filed Incident EngineNHTSA 10761665
Transmission & drivetrainElectrical system

Tl* the contact owns a 2002 chrysler 300m. The contact stated that the vehicle shifted down into a lower gear several times without warning and then the vehicle stalled repeatedly. The contact had to constantly pull the vehicle over, turn off the vehicle, and reset the computer in the vehicle to prevent the failure. The contact indicated that the failure became progressively worse. The vehicle was taken to an authorized dealer for further inspection. The manufacturer was notified of the failure. The failure mileage was not available.

Filed Incident Power train · Electrical systemNHTSA 10722709
Transmission & drivetrainDriver assistanceEngine & cooling

Whom it may concern: when I first purchased my car the transmission went out 3 weeks after sale the dealership repaired it and sent me on my way. I have now yet over 5k worth of receipts of repairs completed prior to the transmission going out yet again this time while driving with my children the car shut off in motion in middle of a 4 way. The electrical system while driving all light s interior pops on while driving and cause friction in the speed. This has been actively doing this for approx. 2 Years when I...

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took to have the car looked at the mechanic advised its a poorly built car and would need the whole electric system re-wired. The biggest thing is the transmission is slipping in 1st gear and reverse the first time the engine blew I was in the fast lane at 65 miles per hour dropped to 40 miles and everyone behind me was quick as I could have lost my life amongst others. I feel that I have been a victim of under the dodd-frank wall street reform and consumer protection act (dodd-frank act), all covered persons or service providers are legally required to refrain from committing unfair, deceptive, or abusive acts or practices (collectively,udaaps) in violation of the act. The consumer financial protection bureau (cfpb or bureau) is issuing this bulletin to clarify the contours of that obligation in the context of collecting consumer debts.Any false, deceptive, or misleading representation.A substantial injury typically takes the form of monetary harm, such as fees or costs paid by consumers because of the unfair act or practice I have now filed over 4 complaints and would like a fair resolution of repairing my transmission into a new one with all cost covered by chrysler in doing so I will cease any further action litigation lawsuit against them and drop my cases with the agreement that the transmission and electrical system is repaired and or replaced. *Tr

Filed Incident Power train · Electronic stability control (ESC) · EngineNHTSA 10684205
SteeringCrash

Tl* the contact owns a 2002 chrysler 300m. The contact stated that while driving 55 mph, the contact suddenly lost control of the steering causing the vehicle to crash on the guard rail. The air bags did not deploy. A police report was not filed and no injuries were reported. The vehicle was taken to an independent mechanic. The technician stated that the lug nut on the right tie rod became loose. As a result, the pin would need to be replaced as preventative measure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 194,000.

Filed Incident SteeringNHTSA 10633113
Electrical systemLights

HEADLIGHTS BLINK ON THERE OWN. *TR

Filed Incident Electrical system · Exterior lightingNHTSA 10628783
Electrical systemLights

My speedometer cluster and heater a/c air conditioner climate temperature control lights quit working.I feel this is a hazard to driving, when you can not see how fast you going at night.I called chrysler headquarters and they said there is nothing they can do.I am not the only car like this, there is other cars around the same year with the same problem.I think this should be checked into. *Tr

Filed Incident Electrical system · Exterior lightingNHTSA 10626919
Transmission & drivetrainSeats & seat belts

Tl* the contact owns a 2002 chrysler 300m. While driving approximately 50 mph, the transmission slipped when the accelerator pedal was depressed. The vehicle stalled and the warning indicators illuminated on the instrument panel. The vehicle was able to be restarted, but the failure recurred numerous times. The dealer stated that the transmission was the cause of the failure. In addition, the driver's seat began reclining unexpectedly. The vehicle was not included in nhtsa campaign number: 03v035000 (seats). The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 80,000.

Filed Incident Power train · SeatsNHTSA 10610323
Airbags

The clockspring failed. This connects all the controls on the steering wheel and the airbag to the car's system. The problem here is a shortage of replacements-the part is on a nationwide backorder. It would seems to me that this is a part that should always be available. *Tr

Filed Incident Air bagsNHTSA 10596407
Engine & coolingFire1 injury

On my way to work on may 8th 2014, my battery light came on. In a split second decision I decided to go to work instead of coffee first to call a mechanic and within 2 minutes my car had died. Smoke was coming in through my vents and I had witnesses yelling at me to get away from my car it was on fire. In the 5 minutes it took the fire department to get there, the front of my car was gone. I had little to no warning of this and have since found that chrysler was aware of this problem with no recall of the vehicle. I am very thankful that my children were not with me that day and thankful that the only injury to me was smoke/fume inhalation. *Tr

Filed Incident EngineNHTSA 10587717
Transmission & drivetrain

Tl* the contact owns a 2002 chrysler 300m. The contact stated that while driving approximately 10 mph, the vehicle suddenly began to jerk and would not accelerate. The contact indicated that the defect continued while driving at low speeds. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the defect. The failure mileage was 106,000.

Filed Incident Power trainNHTSA 10555121
SteeringSuspension

I had both front strut assemblies replaced and a 4 wheel alignment. While driving home the vehicle continued to pull to the right. I returned the car to the shop and upon investigating further I was told the rack pinion assemble failed and needed to be replaced. The original $850 job became a $1750 job. *Tr

Filed Incident Steering · SuspensionNHTSA 10553737
Electrical system

The engine light comes on and the mechanic would put the car on the machine but he could not find out what was wrong. The radio was the first to go out. There has been several times when the alarm system came on while I was in the house and there was no one near my car. Three years ago, the speedometer was not working one day while I was driving, but it started back working. Now there is something running my battery down over night. The alternator is alright and I replaced the battery. The tire pressure display is not working. *Tr

Filed Incident Electrical systemNHTSA 10504209
Steering

Tl* the contact owns a 2002 chrysler 300m. The contact stated that while driving 5 mph, the inner tire rod bolts sheared off, causing the contact to lose control of the vehicle. The contact, who was a certified mechanic, repaired the vehicle with a grade a bolt. The failure occurred on an additional bolt six months later. The manufacturer was notified of the issue but offered no assistance. The vehicle was not repaired. The failure mileage was 135,000 and the current mileage was 172,000.

Filed Incident SteeringNHTSA 10498022
Wheels & tiresCrash

Tl* the contact owns a 2002 chrysler 300m. The contact stated that the wheel rims were rusted and corroded from the inside and caused the tires to become slack. The contact had to continuously add air to the tires on a daily basis for over seven years. On one occasion while driving 50 mph, the tire detached from the rim, causing the vehicle to flip and roll over twice. The vehicle was destroyed and there were no injuries reported. A police report was not filed. The manufacturer was notified of the incident who advised the contact that the vehicle was no longer under warranty and offered no further assistance. The failure mileage was 98,000.

Filed Incident WheelsNHTSA 10475392
Suspension

Tl* the contact owns a 2002 chrysler 300m. The contact stated that while driving 55 mph, he heard a squeaking sound. The vehicle was taken to a personal mechanic for diagnosis where he was informed that the bearing joint from the transmission was broken. The manufacturer was notified but offered no assistance. The vehicle was taken to a dealer who informed the contact that the failure should never occur. The vehicle had not been repaired. The failure and current mileages were 73,600.

Filed Incident SuspensionNHTSA 10471174
Transmission & drivetrain

Tl* the contact owns a 2002 chrysler 300 m. The contact stated that he heard an abnormal noise coming from the frontal part of the vehicle. The vehicle was taken to the dealer for diagnosis. The dealer stated they had to replace the left side transmission shift outer bearing. The vehicle was not repaired. The contact was awaiting a return call from the manufacturer. The failure and the current mileage was 73,600.

Filed Incident Power trainNHTSA 10470650
Transmission & drivetrain

Transmission shifter cable malfunction,tranny stuck in auto shift mode. No warning light on but shifter free shifts cannot put in park. Turned car off will not start, the word done pops up on dash. Researched online same problems with other 300m model years from 1999 to 2004. *Tr

Filed Incident Power trainNHTSA 10456741
Seats & seat beltsFire

Tl* the contact owns a 2002 chrysler 300m. While driving approximately 30 mph, the contact noticed that the right side of the front driver's side seat back rest was on fire and burning a hole through his coat. The contact was not injured. The vehicle was taken to the dealer for diagnostic testing. The technicians were unable to diagnose the failure and advised the contact that there was no defect in the seat heater. The vehicle was not repaired. The approximate failure mileage was 130,000.

Filed Incident SeatsNHTSA 10448937
Engine & cooling

Tl* the contact owns a 2002 chrysler 300m. The contact stated while driving 30 mph, the temperature gauge began to display that the vehicle had overheated. The vehicle was driven onto the emergency lane, shut off, and allowed to cool down. The vehicle was taken to an independent mechanic where the water pump, thermostat, and overflow reservoir tank were all replaced. The failure continued to occur whenever the vehicle was turned on for approximately fifteen minutes. The failure mileage was 116,000. The vin was unavailable.

Filed Incident Engine and engine coolingNHTSA 10416229

Chrysler 300M: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
200471240Engine & coolingC
200333121Engine & coolingA
2002962144Electrical systemD
200199432SteeringD
20002497167Body, doors & structureF
19993514326AirbagsF
19980100-A
All 300M years

2002 Chrysler 300M vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2002 Chrysler 300M

Does the 2002 Chrysler 300M have any recalls?

Yes - NHTSA lists 2 recalls for the 2002 Chrysler 300M: exterior lighting (April 2009); recliner (February 2003). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2002 Chrysler 300M?

By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (14), engine & cooling (14), transmission & drivetrain (13).

How many complaints has the 2002 Chrysler 300M had?

96 complaints have been filed with NHTSA, the first on January 3, 2002 and the latest on July 14, 2025. Of these, 14 describe a crash and 4 a fire, and together they report 16 injuries and 2 deaths.

Is the 2002 Chrysler 300M a reliable vehicle?

Its Safety Index is 26 out of 100 (grade D: more problems than a typical Chrysler 300M year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Chrysler 300M years have the most complaints?
What should I do if my 2002 Chrysler 300M has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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