The problem
On certain trucks equipped with dana spicer integral knuckle and steer arm assemblies, the steer axle assemblies may have a longitudinal crack in the steer arm.
The risk
If the crack should propagate over time, the ball could become loose resulting in a loss of steering, which could result in a crash.
The fix
Dealers will inspect and replace the knuckle and steer arm assemblies. Owner notification began january 5, 2004. Owners should contact kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4201.
Contacts
Kenworth recall no. 03Kwa\peterbilt recall no. 1003G. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth, Peterbilt dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V410000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.