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Safety recall · 03V411000

Suspension Mci recall

MOTOR COACH INDUSTRIES, INC reported this recall to NHTSA on October 22, 2003. It covers about 428 vehicles across 3 model years listed below. The repair is free.

Campaign
03V411000
Reported
Oct 22, 2003
Vehicles
428
Area
Suspension

The problem

On certain motor coaches equipped with tag axle swing arm assemblies, insufficient weld metal and/or weld penetration on the tag axle swing arm where it meets the pivot spindle tube could lead to stress and fatigue cracks.

The risk

This could result in complete separation of the tag axle from the coach, increasing the risk of a crash.

The fix

Mci will inspect and repair or replace the assemblies. The recall began on october 20, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mci at 1-800-321-2947.

Contacts

Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Mci dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V411000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2001 Mci G450008C
2002 Mci G450008C
2003 Mci G450008C

Questions

Is the 03V411000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. MOTOR COACH INDUSTRIES, INC's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 03V411000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 03V411000 announced?

MOTOR COACH INDUSTRIES, INC reported it to NHTSA on October 22, 2003. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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