The problem
On certain heavy-duty class 8 trucks, the assembled engine pre-heater jumper wiring harness was incorrectly assembled.
The risk
The engine pre-heater could overheat resulting in damage to the pre-heater and other engine heat sensitive components near the pre-heater and the ability to re-start the engine could be compromised, increasing the risk of a crash.
The fix
Dealers will repair the affected circuits in the jumper wiring harness connector. Owner notification is expected to begin during march 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo trucks at 1-800-528-6586.
Contacts
Volvo truck recall no. Rvxx0402. Customer's can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V077000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.