The problem
Certain trucks equipped with manual transmissions fail to comply with the requirements of federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment." A reverse backup switch may have been contaminated during the manufacturing process. The neutral safety switch may not allow the cruise control to engage.
The risk
This does not meet the requirements of the standard. Also, this could cause the cruise control not to be activated. The reverse backup light and buzzer stays on.
The fix
Dealers will replace the switches. Owner notification began on april 19, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact hino at 1-845-365-1400.
Contacts
Hino recall no. A3260. Customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hino dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V098000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.