The problem
On certain trucks equipped with caterpillar c7 or 3126e 2002 engines and horton fan hubs, the fan hub mounting bolts can fail, resulting in the hub and fan assembly separating from the engine. This loss of clamp load causes unwanted vibration in the assembly that leads to bolt failure.
The risk
If the bolts fail, the complete hub and fan assembly could separate from the engine resulting in equipment damage and/or personal injury.
The fix
Dealers will install a new journal bracket. The recall began may 11, 2004. Owners should contact kenworth at 1-425-828-5440.
Contacts
Kenworth recall no. 03Kw9. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V169000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.