The problem
On certain trucks, the pinch bolt nut of the yoke connecting the steering gearbox and the steering wheel shaft backed out.
The risk
This could cause the yoke and the steering wheel shaft to separate which could result in loss of steering increasing the risk of a crash.
The fix
Dealers will inspect and retorque the pinch bolt nut as necessary. Owner notification began may 7, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact hino at 1-845-365-1400.
Contacts
Hino recall no. A3370. Customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hino dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V202000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.