The problem
Certain passenger vehicles equipped with power adjustable seats may have been inadequately welded.
The risk
The seat may not perform as intended during a crash which could increase the risk of injury.
The fix
Dealers will replace the upper support assembly on the power seats. The recall began on july 20, 2004. Owners should contact ford at 1-800-392-3673.
Contacts
Customers can also contact the national highway traffic safety administration auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V330000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.