The problem
On certain passenger vehicles, the battery cable fasteners at the bulkhead stud may not have been properly tightened.
The risk
A loose fastener can cause an instrument panel fire.
The fix
Dealers will tighten the bulkhead stud battery cable fasteners to the proper specification. Owner notification began on july 6, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Contacts
Daimlerchrysler recall no. D28. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash 2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V334000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.