Kenworth Structure Recall 04V410000 (311 Vehicles)

The problem

On certain trucks, the bracket, used to support the battery box and step, can crack.

The risk

A crack in the bracket may lead to premature failure of the bracket causing the step to fail without warning, when an individual steps on it, causing a fall.

The fix

Dealers will change the battery box support bracket and step support bracket. The recall began on september 24, 2004. Owners should contact kenworth at 1-425-828-5440.

Contacts

Paccar/kenworth recall no. 04Kw5. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V410000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2003 Kenworth T2000	2	5	C
2004 Kenworth T2000	3	7	D

Vehicle

Complaints

Recalls

Grade

2003 Kenworth T2000

2004 Kenworth T2000

Questions

Is the 04V410000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. PACCAR INCORPORATED's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 04V410000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 04V410000 announced?

PACCAR INCORPORATED reported it to NHTSA on August 19, 2004. Owners are usually notified by mail within about two months.

Structure Kenworth recall