The problem
On certain trucks, when the steering wheel is being turned, the dust cover may twine with the steering shaft and could result in the steering wheel operation becoming heavy.
The risk
Loss of steering control may occur, which could result in a crash.
The fix
Dealers will remove the old dust cover and install a newly designed cover. The recall began october 8, 2004. Owners should contact hino at 1-845-365-1400.
Contacts
Hino recall no. A3740. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hino dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V448000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.