The problem
Certain transit buses fail to comply with the requirements of federal motor vehicle safety standard no. 217, "Bus emergency exits and window retention and release." During subsequent closing of an emergency exit the moving window frame interferes with the jam frame stop located in mid span along the lower edge of the window frame.
The risk
During the use of an emergency exit window, a window may not open after applying the required forces allowing a person to escape in the event of an emergency.
The fix
Dealers will install two aluminum blocks each attached by two screws. The moving window frame will not interfere with the jam frame stop. The recall began may 1, 2005. Owners should contact orion at 905-403-7832, ext. 3335.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Orion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V545000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.