The problem
On certain trucks, a locking tab in the hood lock cylinder was improperly located preventing the cylinder lock from engaging. The hood lock cylinder is designed to support the hood once it is raised for access to the engine compartment.
The risk
If the lock does not engage this could result in the hood closing without warning, increasing the risk of injury to someone working under the hood.
The fix
Dealers will inspect the hood lock cylinder and remove and replace any defective hood lock cylinders. The recall began january 23, 2005. Owners should contact kenworth at 1-425-828-5440.
Contacts
Kenworth recall no. 04Kw9. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-327-4236.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V606000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.