The problem
Certain transit buses fail to comply with the requirements of federal motor vehicle safety standard no. 217, "Bus emergency exits and window retention and release." The rear door is not labeled correctly to identify that it is an emergency exit and instructions for opening the door are not affixed to the door.
The risk
If the operation of the emergency exit door is not understood, an occupant may not be able to open the door and exit the vehicle in the event of a crash.
The fix
Dealers will inspect and install an emergency exit sign above the rear door. Instructions for opening the door will be mounted near the handle of the door free of charge. The recall began on february 15, 2005. Owners may contact starcraft at 1-800-348-7440.
Contacts
Starcraft recall no. 050103. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Starcraft dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V007000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.