- The problem
- Starcraft Bus (Starcraft) is recalling certain model year 2002-2007 Allstar, Starquest, Starlite, and Ultrastar commercial buses manufactured January 1, 2002, to September 30, 2007. The affected vehicles, when loaded with passengers and fuel, may exceed the gross vehicle weight rating (GVWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- The risk
- If the buses are loaded beyond the GVWR rating on the certification label, the vehicle could have poor handling, tire or suspension failure, increasing the risk of a vehicle crash.
- The fix
- Starcraft will notify owners, and dealers will install a revised certification label based on corrected axle and wheel calculations or dealers will remove seats from buses that cannot support additional weight beyond the GVWR on the existing label. This work will be done free of charge. The recall began on September 8, 2015. Owners may contact Starcraft customer service at 1-800-348-7440. Starcraft's number for this recall is 05-06242015-0058.
Vehicle safety record
2004 Starcraft Starquest Problems, complaints & recalls
No owner complaints about the 2004 Starcraft Starquest have been filed with NHTSA. It is covered by 3 recalls, the latest in July 2015 for the labels.
NHTSA data checked
DMore problems than a typical Starquest year, for its age
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2004 Starcraft Starquest recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- On certain transit buses equipped with ricon platform style wheelchair lifts, the wheelchair lift vertical support arms were improperly welded.
- The risk
- During passenger operations it may not be possible to close the lift door causing the vehicle interlocks to remain engaged preventing movement of the buses or the ability to load or unload passengers with disabilities from the vehicle.
- The fix
- Ricon is conducting this recall and will replace the two vertical arms even if only one arm is cracked (please see 06e008). Owners may contact starcraft bus at 800-348-7440 or ricon at 1-818-267-3000.
- The problem
- Certain transit buses fail to comply with the requirements of federal motor vehicle safety standard no. 217, "Bus emergency exits and window retention and release." The rear door is not labeled correctly to identify that it is an emergency exit and instructions for opening the door are not affixed to the door.
- The risk
- If the operation of the emergency exit door is not understood, an occupant may not be able to open the door and exit the vehicle in the event of a crash.
- The fix
- Dealers will inspect and install an emergency exit sign above the rear door. Instructions for opening the door will be mounted near the handle of the door free of charge. The recall began on february 15, 2005. Owners may contact starcraft at 1-800-348-7440.
What owners say
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No complaints about the 2004 Starcraft Starquest yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Starcraft Starquest: every year compared
All Starquest years2004 Starcraft Starquest vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2004 Starcraft Starquest | 0 | 3 | D | |
| 2004 Starcraft 21SSO | 2 | 1 | C | Compare |
| 2004 Starcraft 21RB | 1 | 1 | D | Compare |
| 2004 Starcraft 195CK | 1 | 1 | - | Compare |
| 2004 Starcraft 215RB | 1 | 1 | - | Compare |
| 2004 Starcraft Centennial CT | 1 | 0 | - | Compare |
| 2004 Starcraft Homestead | 1 | 2 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2004 Starcraft Starquest
Does the 2004 Starcraft Starquest have any recalls?
Yes - NHTSA lists 3 recalls for the 2004 Starcraft Starquest: labels (July 2015); equipment adaptive / mobility (December 2006); labels (January 2005). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2004 Starcraft Starquest had?
None have been filed with NHTSA so far.
Is the 2004 Starcraft Starquest a reliable vehicle?
Its Safety Index is 35 out of 100 (grade D: more problems than a typical Starcraft Starquest year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2004 Starcraft Starquest has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data