The problem
Certain 2003-2006 my ic ce, fe, and re school buses and re commercial buses manufactured between february 4, 2003, and march 1, 2005, and equipped with webasto coolant heaters. The stainless steel walls of the burner tubes incorporated into webasto coolant heaters may be made of a material that is not within specification and may fail prematurely.
The risk
Should the burner tube fail, the coolant heater could overheat, possibly resulting in a fire.
The fix
Ic will notify its owners and replace the burner tubes free of charge. The recall began on april 20, 2005. Owners may contact international at 260-461-1924.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized IC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V122000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.