The problem
Certain all weather floor mats (awfm) specifically sold as an optional accessory for use on the 2007 and 2008 model year lexus es350 and toyota camry vehicles. The awfm includes two grommet holes and retaining hooks (clips) to secure the mat to the vehicle's carpet. If the awfm is not secured by itself or if it is placed on top of an existing carpeting floor mat, the mat could move forward during the vehicle usage and it may interfere with the accelerator pedal.
The risk
The accelerator pedal may temporarily become stuck in a partially depressed position when returning to the idle position. If this condition occurs, it may increase the possibility of a crash.
The fix
Toyota will notify owners of all 2007 and 2008 lexus es350 and toyota camry vehicles about the recall even though not all of these owners will have purchased the all weather mats. If the owner had not purchased the mats, they are not affected by the recall. This letter will advise owners when replacement mats will be available or how to return the all weather floor mat set to obtain a refund. A second letter will be sent after mats are available requesting owners to return their mats to a lexus or toyota dealer for exchange of the driver's side mat. The first letter is expected to be sent during early october 2007 and the second in late november 2007. Owners can contact the lexus customer assistance center at 1-800-255-3987 or the toyota customer experience center at 1-888-270-9371.
Contacts
Toyota recall nos. 7Lb lexus and 70f camry. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Lexus, Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07E082000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.