- The problem
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- The risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- The fix
- Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Vehicle safety record
2007 Lexus ES350 Problems, complaints & recalls
Owners have filed 664 complaints about the 2007 Lexus ES350 with NHTSA, most often about the airbags (287) and the acceleration & cruise control (130). Those complaints describe 69 crashes, 7 fires, 57 injuries and 4 deaths. It is covered by 5 recalls, the latest in October 2019 for the inflator module. For comparison, the 2008 has 323.
NHTSA data checked
FFar more problems than a typical ES350 year, for its age
#21 most complained-about 2007 vehicle
- Complaints
- 664
- Recalls
- 5
- Crashes
- 69
- Fires
- 7
- Injuries
- 57
- Deaths
- 4
Most common 2007 Lexus ES350 problems
Share of all 664 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2007 Lexus ES350 recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- The risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- The fix
- Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).
- The problem
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- The risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- The fix
- Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
- The problem
- Toyota is recalling certain model year 2004-2010 passenger vehicles. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat.
- The risk
- A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
- The fix
- Toyota filed an amended defect report on november 25, 2009, stating that dealers will modify the accelerator pedal and, on certain vehicles, alter the shape of the floor surface under the pedal. These changes address the risk of pedal entrapment due to interference with the floor mat. Redesigned accelerator pedals will become available beginning in april 2010 and dealers will replace any modified pedal with the new pedal if desired. Also, dealers will replace any genuine toyota or lexus all-weather floor mats with redesigned all-weather mats, or repurchase the previous mats from owners who do not want the new ones. Additionally, software modifications will be installed on camry, avalon and lexus es 350, is 350 and is 250 models that will ensure that the brake overrides the accelerator in the event both brake and accelerator pedals are applied. Toyota will begin mailing letters to owners on december 31, 2009. Owners may contact toyota at 1-800-331-4331, lexus at 1-800-255-3987.
- The problem
- Certain all weather floor mats (awfm) specifically sold as an optional accessory for use on the 2007 and 2008 model year lexus es350 and toyota camry vehicles. The awfm includes two grommet holes and retaining hooks (clips) to secure the mat to the vehicle's carpet. If the awfm is not secured by itself or if it is placed on top of an existing carpeting floor mat, the mat could move forward during the vehicle usage and it may interfere with the accelerator pedal.
- The risk
- The accelerator pedal may temporarily become stuck in a partially depressed position when returning to the idle position. If this condition occurs, it may increase the possibility of a crash.
- The fix
- Toyota will notify owners of all 2007 and 2008 lexus es350 and toyota camry vehicles about the recall even though not all of these owners will have purchased the all weather mats. If the owner had not purchased the mats, they are not affected by the recall. This letter will advise owners when replacement mats will be available or how to return the all weather floor mat set to obtain a refund. A second letter will be sent after mats are available requesting owners to return their mats to a lexus or toyota dealer for exchange of the driver's side mat. The first letter is expected to be sent during early october 2007 and the second in late november 2007. Owners can contact the lexus customer assistance center at 1-800-255-3987 or the toyota customer experience center at 1-888-270-9371.
What owners say
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
664 complaints about the 2007 Lexus ES350
Newest first, as filed with NHTSA by owners. Page 1 of 27.
Odometer Fraud. The contact purchased a 2007 Lexus ES 350. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 120,000. It was later discovered upon checking the Carfax report that the mileage was 200,000.
The power steering system is bad I have replaced it 3 times right now I'm scared to drive the car anywhere
Odometer Fraud. The contact purchased a 2007 Lexus ES350. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. The contact stated that the mileage on the title was 0 at the time of the purchase; however, the mileage was 114,536. The Carfax report indicated that the mileage was 172,523.
I was driving and my car has a certain jerking motion to it, as I tried to break and accelerate the car wasn't able to stop or move properly. As a result I rear ended the car in front of me. In addition to that my airbag wouldn't go off after the accident so it seems like there was a malfunction. Lexus always assured me that all system ran well and that there was nothing wrong with the car. I made all necessary repairs they told me to make a despite my questions about the car being fully functional, they still didn't warn me and told me that my car was fine every time I took it in or got work done on my car.
While entering into a parking spot the car suddenly surged, went over a curb, and crashed into a store front. The driver had her foot on the brake. We checked to see if the floor mat was against the accelerator and it was not. I have a photo of the mat.
Odometer Fraud. The contact purchased a 2007 Lexus ES350. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the mileage was 113,000. It was later discovered that the mileage on the Title was approximately 160,000. The contact stated that the dealer informed him that the prior owner had manipulated the odometer.
WHEN IM DRIVING THE CAR SHUTS OFF.or your driving car loses power and then dose a hard jerk and then starts driving again.
Dashboard and window seals are melting. Dashboard melting is causing a huge glare in windshield during the day. Window seals are melting onto my windows causing excessive scuffing on the windows affecting ability to see in my blind spots
Car suddenly accelerated while entering the home garage at a very low speed causing damage to house and car
Both headlights turn off randomly and sometimes at the same time. Sometimes the brightness lowers. I have had both ballasts and bulbs changed and the problem persists. In my research, it appears that many 2007 Lexus ES 350 owners have had and still have this very dangerous problem. This problem has been ongoing for well over a year. The reason is UNKNOWN by me.
Issue number one the dashboard the steering wheel and the clutch handle for automatic or manual melts it gets extremely hot and slippery it burns no matter if you cover your car or anything it melts and the glare from it is very dangerous when the Sun hits the windshield while driving it makes it look like a mirror form I'm not the only one who complains about this issue because why does the dashboard melts and create a dangerous flare with glare excuse the heating and cooling seats I believe also I'm not sure if...
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it's causing condensation because it's connected to the AC which is also an issue no matter how much you get it fixed like I'm not sure if the blend door actuator gets stuck but a lot of people complain about that too because I'm not the only one with that issue 3 the gas pedal gets stuck no matter how many treatments and maintenance and services you get done with your car that's still dangerous because I was driving one day on the highway and my pedal got stuck while driving I keep my car in tip top shape have evidence and all. The light fixtures also is an issue I'm not sure if they're supposed to go down no matter how many lights and replacements you do they still become dim which is dangerous at night while driving in the woods or on dark paths 4 the fuel system they tell to use premium gas which is 91 but then the dealers take to use 87 which causes a stalling on the I believe transmission which is also another faulty issue cuz no matter how many times you replace everything is still very faulty I ran into a lot of people and Friends who have the same issue and again I'm a person who take care of my car and 5 last but not least all the windows and sunroof keep opening which I didn't know was that supposed to be a feature.
My dashboard is turning into a liquid. Florida heat has effected this vehical since purchase. Currently my visability is through windshield is serverly affected. Since a large portion of the dash is liquid under a black dashboard it is reflecting onto my windshield serverly limiting my viewing the road and traffic. This is a known problem needing an immediate solution. Thank you for any immediate action you take on this matter.
The contact owns a 2007 Lexus ES350. The contact stated that the dashboard had started to melt due to sun exposure and there was an abnormal burning plastic odor inside the vehicle. The contact also stated that there was a glare coming from the melting dashboard obstructing the contact's vision while driving. The vehicle was not diagnosed nor repaired. The manufacturer and the dealer were informed of the failure but did not assist. The failure mileage was approximately 130,000.
The dashboard on my car is melting/shiny/sticky. I have tried many things to get it to stop reflecting on my windshield, but nothing helps. I contacted Lexus and this is an identified known concern for this vehicle and a bulletin has been issued, but the bulletin has expired. The reflection impairs visibility anytime the sun is out or lights at night reflect on the dashboard. I am concerned for my safety and my children's safety in a vehicle that is known for reliability and longevity.
I was driving and my car speed start going down and I saw engine and battery light came on so I pulled over and turned off the car and try to turn it back on but it's not turning on.
The contact owns a 2007 Lexus ES350. The contact stated while driving approximately 55 MPH the dashboard was sticky with a glare and shiny. The contact stated the material caused visibility issues. There were no warning lights illuminated. The vehicle was repaired before for TSB: L-SB-0011-15 however the failure reoccurred. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure; however, was not of assistance. The approximate failure mileage was 145,000.
Toyoto confirmed knowledge of problem with inferior dashboard of Lexus es350 2007. A recall which they are telling me now, they will no longer honor had been in effect: "January 21, 2015 - After years of complaints and recent lawsuits, Toyota has agreed to replace about 3.5 million dashboards that get sticky, cracked, shiny and melt in heat and humidity. Calling it a "Customer Support Program" - ZE6 - Toyota will extend dashboard warranty coverage on the following Toyota and Lexus vehicles." The PHOTO of my...
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dashboard below, shows the cracks and chipping that has occurred over the years. If the air bag deploys fragments will be disbursed throughout my vehicle. I have two grandchildren that I drive to school each day and this is a very bad situation about to happen. I contacted the customer service numerous times and simply flat out said that they will not own responsibility.
This is a second report of unexpected, unanticipated extremly high acceleration while braking. I reported this experience in November 2019, NHTSA Complaint Number 11279155. At that time, the car was moving and I was braking on an uphill curve. On October 10, 2021, at approx 12:30 p.m. The unexpected, unanticipated extremely high acceleration occurred as I was starting my car in a Pittsburgh area restaurant parking lot. The car requires that my foot be on the brake while starting. The car was in Park when I...
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depressed the start button. Immediately the car started with extremely high revolutions to the point the loud engine noise frightened several individuals standing 15-20 feet on an adjacent sidewalk. The tachometer was in or close to the redzone. I immediately shut the engine down. At no time did I have my foot on the accelerator and neither the floor mat nor any other item was touching the accelerator.
Where my steering connects to the rack pinion it is very loose at that connection and causes the vehicle to be unsafe to drive. The mechanic states that the 2007 es 350 is a common problem with the part mentioned
The contact owns a 2007 Lexus ES350. The contact stated that the dashboard was sticky with a glare coming from the dashboard. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure but provided no assistance. The failure mileage was unavailable.
Smoke started coming out of hood when returning home. Opened hood to check engine and choked on smoke. After engine cooled, found VVT-I tube is leaking at lower end of rubber hose. Engine oil had accumulated around engine compartment aft, a bit foward of VVT-i tube, and to passenger side. Searched Internet and saw that LSC-90K oil line "campaign" has the exact same part that is part of campaign that failed on my engine, but my VIN is not part of campaign.
The front timing cover seal on my car was resealed at 105,124 miles @ a cost of $2,804.52 Plus tax on november 2014. The car was 8 years old. I am now being told that the timing cover needs to be resealed/replaced again. The car had 160,830 miles when I took it in for service on 5/3/2021. By the way, the service adviser wrote the wrong mileage. He mistakenly wrote 168,036 miles as the odometer reading. When I asked what is causing this issue he had no answer. I contacted lexus customer service to inquire into what...
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causes the seal to need replacement every 7 or so years. Case # 210506001409 was assigned. The customer service called today and informed me that the service manager at crown lexus in ontario informed her the sealer shrinks overtime. However, she could not provide a reason for the shrinkage. I need to know what causes this so I can decide whether to continue putting money into this car. This does seem right to me. I think it is a manufacturing defect. I simply need to know why they continue to use sealers that they know will shrink. The new cost to repair this car is approximately $3500. The customer service person did not know the name of the sealer that was being used. She could only refer me to the service manager at the dealer and I do not feel comfortable talking to him about this because he gave her no real explanation other than it shrinks. Other customers are having the same problem with their cars. If I have contacted the wrong office please direct to me to someone who can help. By the way, I asked for a written response and was told she could not provide one.
When you drive it speeds up very fast then it goes back down then it startles when you try to put your foot on the gas then once you take your foot off the gas it goes back to normal speed it's like it gets stuck but then once you release it goes and sometimes you can't go above the speed
I own a 2007 lexus es 350. I own the car since 2010. The dashboard of the car is melted and cracked. I contacted a local dealer and was to told to contact the headquarter. I called the headquarter (800) 255-3987 and was told that they can not help me. Headquarter says it is known issue but the warranty ended in may 2017. They says a letter regarding the issue was sent out. I never received that letter. They now have another warranty coverage but it covers from year 2018 and the warranty expires this march...
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2021. I called the lexus headquarter but they can not help me because of the model year. There is a big glare from the melted dash and it appears to be a safety hazard since the dash is cracked. Would it be possible to check with the company if this could be replaced. I have submitted a claim to the office of attorney general on 2/10/21 file#11044300.Ocp and I was notified to contact your office. Thank you
Lexus issued a tech bulletin in 2011 stating that there was a safety issue with the dashboards melting and the glare from the sun was blinding drivers. Told dealers to replace them when asked. Extended the campaign thru 5/2017, but did not inform customers. Campaign expired with a lot of defective and dangerous dashboards still out there. The smell is also making people sick. Lexus will not replace my dashboard.
Lexus ES350: every year compared
All ES350 years2007 Lexus ES350 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2007 Lexus ES350 | 664 | 5 | F | |
| 2007 Lexus IS250/350 | 388 | 0 | D | Compare |
| 2007 Lexus RX350 | 225 | 1 | F | Compare |
| 2007 Lexus LS460/460L | 139 | 0 | D | Compare |
| 2007 Lexus RX400H | 117 | 3 | C | Compare |
| 2007 Lexus GS350/430 | 83 | 0 | - | Compare |
| 2007 Lexus GS450H | 48 | 1 | F | Compare |
| 2007 Lexus GX470 | 39 | 0 | C | Compare |
| 2007 Lexus SC430 | 18 | 1 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2007 Lexus ES350
Does the 2007 Lexus ES350 have any recalls?
Yes - NHTSA lists 5 recalls for the 2007 Lexus ES350: inflator module (October 2019); inflator module (January 2017); inflator module (May 2016); accelerator pedal (October 2009) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2007 Lexus ES350?
By the complaints owners filed with NHTSA, the most common problem areas are the airbags (287), acceleration & cruise control (130), body, doors & structure (78).
How many complaints has the 2007 Lexus ES350 had?
664 complaints have been filed with NHTSA, the first on May 2, 2006 and the latest on June 24, 2026. Of these, 69 describe a crash and 7 a fire, and together they report 57 injuries and 4 deaths.
Is the 2007 Lexus ES350 a reliable vehicle?
Its Safety Index is 2 out of 100 (grade F: far more problems than a typical Lexus ES350 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Lexus ES350 years have the most complaints?
2007 (664), 2008 (323), 2011 (197). See every Lexus ES350 year compared.
What should I do if my 2007 Lexus ES350 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data