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2009 Lexus ES350 Problems, complaints & recalls

Owners have filed 173 complaints about the 2009 Lexus ES350 with NHTSA, most often about the airbags (115) and the acceleration & cruise control (27). Those complaints describe 18 crashes, 2 fires, 15 injuries and 5 deaths. It is covered by 5 recalls, the latest in October 2019 for the inflator module. For comparison, the 2008 has 323 and the 2010 has 178.

NHTSA data checked

FFar more problems than a typical ES350 year, for its age

#53 most complained-about 2009 vehicle

Complaints
173
Recalls
5
Crashes
18
Fires
2
Injuries
15
Deaths
5

Most common 2009 Lexus ES350 problems

Share of all 173 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2009 Lexus ES350 recalls 5

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Air bags: inflator module

19V741000928,220 vehicles affected

The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Air bags: inflator module

18V024000628,018 vehicles affected

The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix
Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

Air bags: inflator module

17V006000577,875 vehicles affected

The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The fix
Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).

Air bags: inflator module

16V3400001,754,517 vehicles affected

The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The fix
Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

Vehicle speed control: accelerator pedal

09V3880004,445,056 vehicles affected

The problem
Toyota is recalling certain model year 2004-2010 passenger vehicles. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat.
The risk
A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
The fix
Toyota filed an amended defect report on november 25, 2009, stating that dealers will modify the accelerator pedal and, on certain vehicles, alter the shape of the floor surface under the pedal. These changes address the risk of pedal entrapment due to interference with the floor mat. Redesigned accelerator pedals will become available beginning in april 2010 and dealers will replace any modified pedal with the new pedal if desired. Also, dealers will replace any genuine toyota or lexus all-weather floor mats with redesigned all-weather mats, or repurchase the previous mats from owners who do not want the new ones. Additionally, software modifications will be installed on camry, avalon and lexus es 350, is 350 and is 250 models that will ensure that the brake overrides the accelerator in the event both brake and accelerator pedals are applied. Toyota will begin mailing letters to owners on december 31, 2009. Owners may contact toyota at 1-800-331-4331, lexus at 1-800-255-3987.

What owners say

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173 complaints about the 2009 Lexus ES350

Newest first, as filed with NHTSA by owners. Page 1 of 7.

Electrical systemCrash

Experienced unintended acceleration when pulling into a parking space. My vehicle went over the curb and into a ditch. The bushes and embankment of the ditch stopped the vehicle. There were no warning lamps, messages or other symptoms of a problem.

Filed Incident Electrical systemNHTSA 11696331
Electrical systemCrash

On Monday, Oct. 27, 2025 at approximately 11:50 am, my vehicle experienced unintended acceleration. I was pulling into a parking spot and suddenly accelerated and jump the barrier into a ditch. Luckly there were bushes to stop me. I was standing on the brake. There were no prior indications there was an issue.

Filed Incident Electrical systemNHTSA 11695936
Acceleration & cruise control

The contact owns a 2009 Lexus ES350. The contact stated that the vehicle intermittently accelerated upon releasing the brake pedal. There was no warning light illuminated. The contact stated that recently upon entering the garage, the vehicle suddenly accelerated after releasing the brake pedal, almost causing the vehicle to crash into the residence. The struck other materials inside the garage, causing front-end damages to the vehicle. The vehicle was not repaired. The vehicle was taken to the dealer, and the...

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contact was informed that the vehicle had already been repaired under NHTSA Campaign Number: 09V388000 (Vehicle Speed Control). The manufacturer was not notified of the failure. The failure mileage was approximately 25,000.

Filed Incident Vehicle speed controlNHTSA 11633738
Body, doors & structure

The contact owns a 2009 Lexus ES350. The contact stated that the dashboard had become sticky and had started to melt. Over time, the contact stated that glare had started to reflect from the windshield onto the dashboard, obstructing visibility while driving at various speeds. The vehicle was taken to a dealer where it was acknowledged that the defect was a known failure. The contact was provided an estimate for the repair. The manufacturer was also notified of the failure and informed the contact that the Extended Warranty coverage had expired. The vehicle was not repaired. The failure mileage was approximately 95,000.

Filed Incident StructureNHTSA 11595070
Other & unknown

Dashboard is sticky, shiny, and melting from the heat. All lint, dust and cloth sticks to the sticky dashboard. Shiny dashboards can pose safety hazards that affect visibility with a glare bouncing off the windshield, and overall health issues since melted dashboards can emit harmful odors. Lexus is saying their Customer Support Program ZLZ expired in 2021. I never received any mail from them about this program even though they claim they mailed it to me in 2018. I have been having my vehicle serviced at Longo...

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Lexus since 2009, with the last maintenance service done on 6/21/23, and the dealership just noted this problem sticky dashboard issue to me, after the Lexus customer support program expired. The server advisor at Longo told me they could replace my dashboard for $2,572, but don't understand why they didn't offer to replace it for free in 2018-2021, like they did my floor mats, which was also a safety hazard. This sticky and melting dashboard problem is a manufacturer defect and my dashboard needs to be replaced by Lexus at no cost to me regardless if my vehicle is out of warranty. Also, the expiration date for this Customer Support Program needs to be extended for all owners of Lexus vehicles with this problem, regardless of mileage.

Filed Incident Unknown or otherNHTSA 11529640
Other & unknown

Dashboard is melting from heat and needs to be replaced. Company refuses to replace saying recalls expired 2021. Never received any mail from them even though they said they mailed it to me. Be going to Price LeBlanc for service since 2013 never mentioned anything about it. Thanks

Filed Incident Unknown or otherNHTSA 11527438
Steering

I was driving home from work & just before 5pm I hit a section of the side of the road that has deteriorated on SR 68 between Tecumseh high school & Lynnville, IN. It blew out the inner wall of my tire & I had to get it replaced. I have seen this happen to other drivers on this road as well. The road needs to be repaired before someone gets seriously injured. This incident caused me to replace all 4 of my tires prematurely. Please repair the road - there are at least 2 areas that need to be repaired

Filed Incident SteeringNHTSA 11514877
Body, doors & structure

Dashboard on 2009 lexus es 350 has begun to melt and on sunny days the reflection on the windshield poses a safety hazard and reduces visibility. In addition the melting plastic is very sticky and could be hazardous for driver not to mention the poison exposure to its vapors. There was a recall for this problem on 2007 and 2008 models. The 2009 is identical in design and lexus should fix this. I contacted them and they offered to pay a small portion of the $1700 repair costs.

Filed Incident StructureNHTSA 11419061
Engine & cooling

Broken engine valve spring. Only one so far that cause the problem. Vehicle in motion on city street.

Filed Incident EngineNHTSA 11362118
Acceleration & cruise controlBrakes

Vehicle seems to accelerate on its own while pressing brake, even moving forward after coming to complete stop

Filed Incident Vehicle speed control · Service brakesNHTSA 11288540
AirbagsCrash1 injury

Takat recall: had car accident . Hit by another car while turning; ran over street sign and hit iron fence infront of apartment building. Air bags did not inflate. 'Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6).'*Jb

Filed Incident Air bagsNHTSA 11228232
AirbagsCrash

Had car accident june 14,2019. Hit by another car. Air bags did not inflate

Filed Incident Air bagsNHTSA 11223187
Other & unknown

Dashboard on 2009 lexus es 350 has begun to melt and on sunny days the reflection on the windshield poses a safety hazard and reduces visibility. There was a recall for this problem on 2007 and 2008 models. The 2009 is identical in design and lexus should fix this. I contacted them and they offered to pay a small portion of the $1700 repair costs.

Filed Incident Unknown or otherNHTSA 11132175
Airbags

Takata air bag recall; received notice of recall in february, 2017; as of 3/19/2018, we have had no correspondence to schedule repair

Filed Incident Air bagsNHTSA 11080301
Airbags

I called lexus of rockville center li ny today regarding "urgent safety recall" notice I received. Sadly lexus dealer told me that the parts are on backorder until end of march... Can't even make appointment to have lexus fix the problem "takata front passenger airbag inflators" for an urgent safety recall - I have had no vehicle problems yet...

Filed Incident Air bagsNHTSA 11079129
Airbags

Faulty airbag harness wirring. Dear sir or madam, this is to report that 2007-2012 is 250, is 350 and es 350 has faulty airbag wiring harness which disables the airbags. Clublexus.Com has received hundreds of complaints regarding this. The repairs will only be done or correct if the vehicle is under 6 years old or 70,000 miles, whichever comes first. Few thousand customers have cars less than 70,000 miles buy beyond 72 months but lexus refuses to rectify this tsb warning under the warranty. It is not our faults...

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that the vehicles have been driven less than 70,000 miles in 6 years. The cost to repair this is in the upwards of 4000$. This is ridiculous on the part of lexus and nhtsa. The airbag wiring should be included in the recalls along with the takata recalls as they are connected but lexus refuses to agree to the consumer complaints and have dared many customers to challenge nhtsa to get it covered under recall. Please help thousands of lexus drivers and their families from this fatal tsb fault which lexus refuses to fix. Further, lexus stated that "if the fault is covered by the recall, it will be fixed without fail". So far lexus wants to get richer by charging consumers $4000.00 For a part that they installed to big with. Please check the clublexus.Com forum regarding the airbag lights coming on and the reaction that lexus has submitted to its customers. They are willing to put their customers and their families lives in danger just because nhtsa did not tell them to include airbag harness wiring in the takata recall, even if the vehicles are beyond warranty repairs. Please help us in these dire and unsafe circumstances. Thank you

Filed Incident Air bagsNHTSA 11073588
Visibility & wipers

Melting dashboard problem which affects visibility. I called lexus headquarters in august 2017 and reported the problem. I took the car in to lexus dealer and they took pictures which they said they would submit somewhere. After many months, I called headquarters again. I got a call from them on 1/29/2018 stating that my car is no longer under warranty. They want me to pay to replace dashboard. Many other lexus models have been recalled for this same problem. However, they indicated my model was not under recall....

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Since my car also have the defected material that was used in those other models, I believe lexus should be held responsible for replacing the dashboard. The es350 should also be under recall because the problem exists in this model. Please contact me to advise.

Filed Incident Visibility / wiperNHTSA 11065888
Airbags

Tl* the contact owns a 2009 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Len stoler lexus in owings mills, maryland was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. *Tt

Filed Incident Air bagsNHTSA 11055731
Airbags

Takata recall the manufacturer/dealer has yet to repair/replace the faulty airbags. I have been in a 'loaner' vehicle for 10 months.

Filed Incident Air bagsNHTSA 11055730
Airbags

Takata recall I received recall notice in the past and was told I would be notified when parts were available. Now dealer tells me there is no recall. Dealer is lexus of rockville centre ny

Filed Incident Air bagsNHTSA 11055214
Airbags

Takata inflators- takata recall we submitted to the dealership the request to replace the airbags per the recall and at the time these were not been available. It's been several months, and these have not been replaced.

Filed Incident Air bagsNHTSA 11054077
Airbags

Tl* takata recall. The contact owns a 2009 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (len stoler lexus, 11311 reisterstown rd, owings mills, md 21117 (410) 773-9613) was contacted and recall repair appointments were scheduled. The appointments were cancelled by the dealer, stating that the parts...

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were not available. The contact stated that this occurred several times in the past year. The contact called the manufacturer at 800-255-3987, but was greeting by a recording, stating to contact the local lexus dealer to schedule a recall repair appointment. The contact had not experienced a failure. Parts distribution disconnect.

Filed Incident Air bagsNHTSA 11052789
Airbags

Tl* takata recall. The contact owns a 2009 lexus es350. The contact stated that the recall notice for nhtsa campaign number: 16v34000 (air bags) was received in may of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The vin was not available. *Tt *tr

Filed Incident Air bagsNHTSA 11048056
Airbags

Takata recall - lexus states that they currently do not have the parts for my vehicle

Filed Incident Air bagsNHTSA 11042810
Airbags

Takata recall what do I have to do to get this airbag replaced? I received a letter from lexus in march detailing the problem, and telling me that it would be addressed. It was supposed to have been done in september. It is now 10/30. Please help!

Filed Incident Air bagsNHTSA 11041090

Lexus ES350: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
201350170BrakesC
2012116373AirbagsF
20111973130AirbagsF
20101785120AirbagsF
20091735182AirbagsF
20083235341AirbagsF
20076645697AirbagsF
All ES350 years

2009 Lexus ES350 vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2009 Lexus ES350

Does the 2009 Lexus ES350 have any recalls?

Yes - NHTSA lists 5 recalls for the 2009 Lexus ES350: inflator module (October 2019); inflator module (January 2018); inflator module (January 2017); inflator module (May 2016) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2009 Lexus ES350?

By the complaints owners filed with NHTSA, the most common problem areas are the airbags (115), acceleration & cruise control (27), body, doors & structure (8).

How many complaints has the 2009 Lexus ES350 had?

173 complaints have been filed with NHTSA, the first on March 14, 2009 and the latest on October 29, 2025. Of these, 18 describe a crash and 2 a fire, and together they report 15 injuries and 5 deaths.

Is the 2009 Lexus ES350 a reliable vehicle?

Its Safety Index is 9 out of 100 (grade F: far more problems than a typical Lexus ES350 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Lexus ES350 years have the most complaints?

2007 (664), 2008 (323), 2011 (197). See every Lexus ES350 year compared.

What should I do if my 2009 Lexus ES350 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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