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Vehicle safety record

2015 Lexus ES350 Problems, complaints & recalls

Owners have filed 16 complaints about the 2015 Lexus ES350 with NHTSA, most often about the brakes (4) and the electrical system (4). Those complaints describe 1 crash. It is covered by 1 recall, the latest in November 2015 for the crash imminent braking. For comparison, the 2014 has 28 and the 2016 has 21.

NHTSA data checked

AFar fewer problems than a typical ES350 year, for its age

#203 most complained-about 2015 vehicle

Complaints
16
Recalls
1
Crashes
1
Fires
0
Injuries
0
Deaths
0

Most common 2015 Lexus ES350 problems

Share of all 16 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2015 Lexus ES350 recalls 1

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Forward collision avoidance: crash imminent braking

15V72800030,812 vehicles affected

The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.
The risk
A vehicle that unexpectedly brakes increases the risk of a crash.
The fix
Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.

What owners say

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16 complaints about the 2015 Lexus ES350

Newest first, as filed with NHTSA by owners.

Other & unknown

Water leaking into vehicle , I think the driver side door and window seals are defective

Filed Incident Unknown or otherNHTSA 11524304
Wheels & tires

2015 Lexus es 350. Michelin primacy 215/55vr17 tires installed 9/2022. Consumer writes seeking reimbursement for tires due to a blowout caused by a pothole.

Filed Incident TiresNHTSA 11490101
Visibility & wipers

Lexus es2015 -the dashboard has turned shiny and sticky causing a reflection into the winshield that impairs visibility on the incidence of solar light. The degradation of the material is such that the shine annot be reversed using common automotive products. Effect in visibility is a serious safety issue and reflect poor judgement of from the manufacturer in teh selection of materials of a long useful life good.

Filed Incident Visibility / wiperNHTSA 11414527
Electrical systemSeats & seat belts

Greetings, this message is being sent on the behalf of cheryl [[redacted]] & raymond [[redacted]] [[redacted]] 2015 lexus gs350 [[redacted]] issue: front passenger side seat: seat heater/warmer ignited without being turned on and burned through the leather leaving a black burnt mark. While in motion on highway. I'm concerned that the seat can overheat and cause a fire. This is listed in vehicle history report. Redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Cc

Filed Incident Electrical system · Seats · Unknown or otherNHTSA 11301740
Other & unknown

The doors dont lock or they lock only on driver side or they get unlocked right away, this is safety issue. I have taken to dealership but same issue after that,this has been happening for a long time.

Filed Incident Unknown or otherNHTSA 11297004
Electrical system

I am the owner of a lexus whose engine wires are soy based. 4 Weeks ago my car was totally "dead" and I had it towed to the dealer who told me rodents ate the wires.The cost to repair the wires was $977.00 Plus the cost of towing. This is negligence on the part of lexus and a highway danger to all.I feel it is the responsibility of your organization to recall all cars that have soy based wires which is an extreme safety hazard for all on the road and have lexus replace my wires with non soy wires and reimburse me for all costs of this situation.

Filed Incident Electrical systemNHTSA 11098711
Other & unknown

Moon roof exploded while driving at 60 mph--glass flew all over the road--it could have impacted oncoming traffic. I didn't see anything that might have hit the moon roof. I was able to control the car but had to drive 45 miles home at 35 mph as wind kept blowing back the interior cover.

Filed Incident Unknown or otherNHTSA 11052158
Other & unknown

TAKAT RECALL

Filed Incident Unknown or otherNHTSA 11025082
Transmission & drivetrainElectrical systemBrakes

Three major issues with this car, and lots of minor ones. 1. The brakes did not engage while slowing down in traffic. Hitting the brakes caused the car to lurch forward. 2. The electrical system seemed to turn off and all internal/external lights went off at night and I was unable to see the road. 3. The car slips and the systems to counteract slipping did not engage. There are issues with the navigation, the enform system and many other issues. Repeated attempts to resolve the problem with lexus have met with no success. Regards, [[redacted]] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr

Filed Incident Power train · Electrical system · Unknown or other · Service brakesNHTSA 10924670
Electrical system

Tl* the contact owns a 2015 lexus es350. The contact stated that the push button start functioned properly for at least eleven months. Afterwards, the contact had to make several attempts to get the push button start to function properly. The dealer indicated that they were unable to replicate and diagnose the failure. The dealer had not test driven the vehicle. The manufacturer was notified and indicated that they would investigate the failure. The contact had not received a response. The vin and failure mileage were not available.

Filed Incident Electrical systemNHTSA 10916602
Driver assistance

Tl* the contact owns a 2015 lexus es350. The contact received notification of nhtsa campaign number: 15v728000 (forward collision avoidance), but the remedy to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 10/19/16*lj *tr

Filed Incident Forward collision avoidanceNHTSA 10903296
Brakes

Received a recall due to a malfunction on the p c s (*pre collision system). The recall was november 2015. To date, june 25, 2016, no remedy for this problem. Seven to eight months to solve this problem is excessive.

Filed Incident Service brakesNHTSA 10876556
Driver assistance

Tl* the contact owns a 2015 lexus es350. The contact received notification of nhtsa campaign number: 15v728000 (forward collision avoidance) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Filed Incident Forward collision avoidanceNHTSA 10850202
Acceleration & cruise controlBrakesCrash

I was pulling into my garage slowly, braking to stop, when the can accelerated. I could hear the engine rev and I pressed hard on the brake and put the car in park. The car traveled about 4 feet before it came to a stop. I reported to lexus who turned over to 'legal' and I have been waiting for a week for an investigator to contact me to look at the car, after which they say it will be another 30 days for a finding. The paperwork I filled out termed this as 'unintended acceleration". This is the second time this has happened with this car, which I purchased new and have had for a little over a year.

Filed Incident Vehicle speed control · Service brakesNHTSA 10840059
Acceleration & cruise controlBrakes

While driving on the interstate with the radar cruise engaged, we were approaching a slower car , another car was in the inside lane adjacent to us and before we could disengage the cruise our lexus es350 braked forcefully and the car following had to brake to avoid a collision...This is first hand information with no documentation....We had just purchased the vehicle and were on our way home....There are 3 distance settings for the radar cruise and I am not sure which one was active since I had no experience with...

Read the full complaint

it....This radar cruise system is the default system which can be deactivated each time the cruise is turned on ....It is a package with the pre collision system which was recalled on nov 3 2015 for sudden braking....

Filed Incident Vehicle speed control · Service brakesNHTSA 10811855
Other & unknown

After starting engine we began to hear crackling noises similar to electrical sounds. This persisted for about 30 minutes. We visited our dealer and were told that it is normal. We do not believe this. The crackling noises would only be evident for a short time after this. Now we are hearing these noises louder and more often throughout the day. We have no idea whether we have a safety issue or not, however we feel unsafe. We notified lexus and are waiting for a response.

Filed Incident Unknown or otherNHTSA 10760129

Lexus ES350: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20190200-A
20185210Acceleration & cruise controlA
201722180Visibility & wipersC
201621110BrakesA
201516110BrakesA
201428140Electrical systemB
201350170BrakesC
2012116373AirbagsF
20111973130AirbagsF
All ES350 years

2015 Lexus ES350 vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2015 Lexus ES350

Does the 2015 Lexus ES350 have any recalls?

Yes - NHTSA lists 1 recall for the 2015 Lexus ES350: crash imminent braking (November 2015). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2015 Lexus ES350?

By the complaints owners filed with NHTSA, the most common problem areas are the brakes (4), electrical system (4), driver assistance (2).

How many complaints has the 2015 Lexus ES350 had?

16 complaints have been filed with NHTSA, the first on August 29, 2015 and the latest on May 29, 2023. Of these, 1 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2015 Lexus ES350 a reliable vehicle?

Its Safety Index is 84 out of 100 (grade A: far fewer problems than a typical Lexus ES350 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Lexus ES350 years have the most complaints?

2007 (664), 2008 (323), 2011 (197). See every Lexus ES350 year compared.

What should I do if my 2015 Lexus ES350 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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