Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

Vehicle safety record

2015 Lexus IS250 Problems, complaints & recalls

Owners have filed 16 complaints about the 2015 Lexus IS250 with NHTSA, most often about the electrical system (4) and the airbags (3). Those complaints describe 1 crash. There are no recalls for it. For comparison, the 2014 has 35.

NHTSA data checked

AFar fewer problems than a typical IS250 year, for its age

#203 most complained-about 2015 vehicle

Complaints
16
Recalls
0
Crashes
1
Fires
0
Injuries
0
Deaths
0

Most common 2015 Lexus IS250 problems

Share of all 16 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

No recalls for the 2015 Lexus IS250

NHTSA lists no recalls for the 2015 Lexus IS250. Recalls can be announced at any time - this page updates daily.

What owners say

Be the first IS250 owner to share.

Problems or none - your experience is exactly what the next buyer is looking for. Write it now

16 complaints about the 2015 Lexus IS250

Newest first, as filed with NHTSA by owners.

Electrical systemBody, doors & structure

The contact owns a 2015 Lexus IS250. The contact stated that while operating the vehicle, the radio was inoperable. Upon inspection, the contact discovered that electrical connections located in the trunk space were submerged in water. The cause of the water intrusion was not yet determined. The local dealer and manufacturer were notified of the failure and advised the contact to schedule a service appointment. The contact was concerned that with the electrical connections submerged in water, it could cause a fire and safety hazard. The vehicle was not repaired. The failure mileage was 69,000.

Filed Incident Electrical system · StructureNHTSA 11519732
Electrical system

When it rains there is a leakage in the trunk where the amplifier is located. I had a problem with my radio I was not able to hear anything although everything seemed to have been working on the screen I wasn't able to put volume and no sound was coming out the speaker I later find out that it was the amplifier not working because where the amplifier is located inside the trunk it was filled with water from a rainy day I ended up having to buy another amplifier and I installed it and my sound finally worked I was...

Read the full complaint

able to put volume up and down 2 months later after I bought the new one another rainy storm happened and my sound stopped working to my surprise it was filled with water where the amplifier is located and it smelled like burnt the water leakage caused my amplifier to burn I did my research and I found out that im not the only one going through this problem on lexusclub.Com and google I found various people going through the same problem im assuming this is how the car was manufactured and this can be very dangerous because everything could've burned since its an electrical problem this needs to be a recall there is no coincidence that other lexus owners are going through the same problem my car has not been in any type of collision nor anything has happened to it to cause that leakage in that area this is a manufacturing problem and needs to be looked at

Filed Incident Electrical system · Unknown or otherNHTSA 11513337
Wheels & tires

On October 22, 2022 while driving on the freeway at 55 MPH my front driver side tire lost all pressure rapidly. Luckily, I had run flat tires that prevented a dangerous incident to myself and fellow drivers. I took my car to a local tire shop, and they identified extreme inner wear of the tire that ripped through the sidewall. This similar damage happened once before. I have replaced two sets of tires in under 30,000 miles. Based on an online search I have found that this issue is widespread to Lexus owners. Here...

Read the full complaint

is one forum discussing the issue: https://www.clublexus.com/forums/is-3rd-gen-2014-present/940025-all-about-lexus-is-premature-inner-tire-wear.html. I have contacted Lexus about this, but they would not do anything substantial to address this safety issue. Could the NHTSA investigate this and have Lexus provide a fix?

Filed Incident WheelsNHTSA 11490832
Fuel system

after I get gas my car wont start. This has been happening for about 9 months. It takes about 10 mins for the car to turn on. Yesterday after I got gas and was driving, my car completely shut off in the middle of the freeway- thought I was going to die. VERY dangerous. Took my car to lexus back in may to be fixed and the issue was NOT fixed. They put new gas in my car and told me that was the issue... was not.

Filed Incident Fuel / propulsion systemNHTSA 11434528
Other & unknown

This question is just about this letter that I received and have not been able to find a way to get help for it.

Filed Incident Unknown or otherNHTSA 11386235
Suspension

While driving on highway, tire blew out while driving. They say cause tire was wearing need alignment. Bought the car preowned april 2019 and this happen november 2019. Replaced tires in november 2019 and alignment. Tires are wearing in the inner again since march 2020. Lexus said the manufacturer made these is cars a certain way that the tires will always wear. It is a safety issue that a tire can't handle the suspension performance of this model car for only couple months and than your tire blow out while driving due to having to replace them every 5-6 months. Customers were not made known of these with models as old as mine 2015.

Filed Incident SuspensionNHTSA 11321994
Seats & seat belts

Ventilated seats when select to be cold the bottom part on both is cold but the back part become really hot on both seat with no reason

Filed Incident SeatsNHTSA 11229835
AirbagsCrash

Vehicle was in motion had a driver side hit, really bad and really hard and the bags didn't deploy

Filed Incident Air bagsNHTSA 11132009
Other & unknown

Cars,com has an article that there were issues with the lexus is250-350 display screen and lexus dealership will replace the damaged anti-reflective coating so the display screen will work. I purchased the car last year and my screen is blank. This issue started yesterday and I want to know if other model vehicles are having the same issue. Again, it is the display audio screen with back up camera. Tsb-no sb0002-16.

Filed Incident Unknown or otherNHTSA 11129634
Other & unknown

Noticed my leather center console has cracks and is shiny when it's hot outside.

Filed Incident Unknown or otherNHTSA 11053775
Electrical systemDriver assistance

I was driving and out of no where my indicator light said low voltage steering. I waited a couple of days to get an oil change and have the car inspected and the service guy wrote up the order. I gave the service guy my keys and noticed he never moved the car, I questioned him as to why and he said the car won't start. I replied to his statement and said how is that I just cut it off. The service guy had a tech test the battery and couldn't read it because the voltage was extremely low.

Filed Incident Electrical system · Electronic stability control (ESC)NHTSA 10981613
Airbags

The latch covering driver side air bag falls off repeatedly, leading to concern there is a problem in that area that could affect the air bag itself. Car has been to the dealer at least a half-dozen times for repair without actually getting a lasting repair. Filed a formal complaint with lexus three weeks ago, they promised to get back within 10 business days, they did not, and when I phoned today, they continue to stall. No fix. No resolution. The date noted below, oct. 1, Is merely one of the dates of the issue, which is ongoing and has been ongoing all year.

Filed Incident Air bagsNHTSA 10925376
Airbags

The panel that covers the driver side front air bag pops off repeatedly. Car has been back to the lexus dealer (bredemann of glenview, il) at least a half-dozen times without a satisfactory fix. While this appears to be a cosmetic problem, my concern is there is a deeper issue that could affect the air bag as well and I do not want to be driving the car when the air bag suddenly pops. Bredemann lexus has been unable to solve the problem and the general manager of the dealership has not returned a phone call. The date listed below is merely the last time the car was in for service which failed to fix the problem.

Filed Incident Air bags · Unknown or otherNHTSA 10903132
Engine & cooling

Engine stalls after coming to a full stop and then trying to accelerate. Car will creep out into an intersection, then will suddenly accelerate. This leaves me vulnerable to being hit by on coming traffic. Happens on city streets after coming to a complete stop. Can happen when I am going in a straight line or turning. Happens often, but not always.

Filed Incident EngineNHTSA 10896345
Electrical system

Two weeks after buying the vehicle I began to notice that the driver's side door would often time take two or more tries to open with either pulling the door handle or using the keypad. The problem was intermittent in nature and my work schedule was busy so I dealt with it until the problem got significantly worse. The car got to the point in which on 11/27/2015 I recorded a video attempting to get into the vehicle to document my concern .I took the vehicle to the dealership on 11/28/2015 because I figured the...

Read the full complaint

issue required immediate attention and I was told that I needed an appointment of which the only convenient appointment was for the next week 12/5/2015. I spoke to andre my service advisor about the issue and left the vehicle for service. By 1 pm that saturday I received a call from andre saying that the issue could not be recreated and that I would basically have to come to pick the vehicle up. I told him that I live in boca and had very limited time during the week. He said he would talk to a manager to basically get permission for the repair. The issue was diagnosed as a problem with stretching of the door cable assembly and it was replaced. The issue happened again yesterday and I again wanted to replicate the issue prior to complaining. This morning 12/18/2015 I attempted to open the vehicle and yet again the door would not open . I bought a brand new vehicle because I did not want to have issues of this nature. I know that even new vehicles have issues, but this issue has inconvenienced me severely.

Filed Incident Electrical systemNHTSA 10811164
Other & unknown

Driving on two lane highway doing 40 maybe 45 mph, windows closed, sun shade closed, 80 degree outside temperature and the sun roof expoded out hitting the trunk and damaging the paint. The sound was so loud I that a tree fell on the the back roof and destroyed the car. Only the sun roof was gone, most of the glass was missing. I did make a sharp uturn 5 minutes before and the front windshied was changed out 3 months before this because the windshied cracked in half with no chip or rocks hitting it.

Filed Incident Unknown or otherNHTSA 10788932

Lexus IS250: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
201516010Electrical systemA
201435061Electrical systemC
201313030Visibility & wipersB
201236070AirbagsC
201149050AirbagsC
All IS250 years

2015 Lexus IS250 vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

Own a 2015 Lexus IS250? Share your experience.

Your experience goes live straight away and helps every owner and buyer who checks this vehicle. Anonymous, free, no account.

Overall, how would you rate it? *

0/4000 · Please leave out names, phone numbers and your full VIN.

By posting you confirm it's your own, honest experience and agree to the rules. Safety defect? Also report it to NHTSA - that's how recalls start.

Questions about the 2015 Lexus IS250

Does the 2015 Lexus IS250 have any recalls?

NHTSA lists no recalls for the 2015 Lexus IS250 right now. Recalls can be announced at any time, and this page checks NHTSA every day. You can also check your exact vehicle by VIN at nhtsa.gov/recalls.

What are the most common problems with the 2015 Lexus IS250?

By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (4), airbags (3), body, doors & structure (1).

How many complaints has the 2015 Lexus IS250 had?

16 complaints have been filed with NHTSA, the first on November 6, 2015 and the latest on May 1, 2023. Of these, 1 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2015 Lexus IS250 a reliable vehicle?

Its Safety Index is 83 out of 100 (grade A: far fewer problems than a typical Lexus IS250 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Lexus IS250 years have the most complaints?
What should I do if my 2015 Lexus IS250 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience