See attached document for complaint.
Vehicle safety record
2013 Lexus IS250 Problems, complaints & recalls
Owners have filed 13 complaints about the 2013 Lexus IS250 with NHTSA, most often about the visibility & wipers (4) and the airbags (3). Those complaints describe 3 crashes and 4 injuries. There are no recalls for it. For comparison, the 2012 has 36 and the 2014 has 35.
NHTSA data checked
BFewer problems than a typical IS250 year, for its age
#214 most complained-about 2013 vehicle
- Complaints
- 13
- Recalls
- 0
- Crashes
- 3
- Fires
- 0
- Injuries
- 4
- Deaths
- 0
Most common 2013 Lexus IS250 problems
Share of all 13 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
No recalls for the 2013 Lexus IS250
What owners say
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13 complaints about the 2013 Lexus IS250
Newest first, as filed with NHTSA by owners.
This model was affected by the originally cosmetic, but well documented "sticky dash" recall. I am an automotive enthusiast who has worked within the industry for over 12 years, including notifying customers of NHTSA recalls and assisting with scheduling recalls to be performed. The dashboard can be severely melted to the point of becoming a mirror finish, I was driving at night in the headlights from an opposing truck reflected off the shiny surface of the dashboard having been melted by sunlight. I have great vision and was wearing prescription lenses, the incident nearly caused an oncoming collision. I slid into a ditch briefly and did not sustain damage to my vehicle.
The dashboard is melting - it is sticky and shiny. The glare it causes on the windshield is horrific. I have a very difficult time seeing when the sun is out. An independent service center has inspected and confirmed it is caused by the melting dashboard. I first noticed it a few months ago. I travel to Nashville often, which is a 3.5 hour drive, and the sight obstruction at interstate driving speeds and traffic is challenging to say the least. I am afraid to drive my car with my granddaughter in with me because it is truly dangerous.
I am writing to bring to your attention the grave matter of odometer rollback fraud, consumer law violations, and a series of fraudulent activities that have occurred in connection with my recent vehicle purchase. I am seeking a settlement of $60,000 to rectify the significant damages and hardships I have endured as a result of these unethical practices. The issues at hand stem from the fraudulent rollback of the odometer by 100,000 miles on the vehicle I purchased from a moving rides dealership. This deception has...
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not only violated various consumer protection laws and Department of Motor Vehicle regulations but has also endangered my safety and well-being by knowingly selling me a vehicle that was not roadworthy and unsafe to operate . In light of these unfortunate events, I would like to detail a few aspects for which I am seeking compensation: 1. Reimbursement for Travel Expenses: I incurred considerable expenses, both monetary and time-wise, traveling a total of 1,025 miles for trips related to the purchase and subsequent issues with the vehicle. The 22 hours spent on the road and the three days of missed work have imposed severe financial strain. 2. Insurance Payment Refund: I was coerced into obtaining insurance coverage before taking possession of the vehicle, due to misrepresentation of the condition of the vehicle I didn't get to take the car home till three weeks after the purchase. 3. Down Payment Refund: The undue distress caused by this fraudulent transaction warrants the return of my initial down payment. 4. Legal Fees and Filing Costs: Pursuing justice has come at a significant cost, both in terms of legal representation and filing fees, which I believe should be compensated. 5. Vehicle Rental Reimbursement: The unsafe condition of the purchased vehicle, compounded by expired tags, made it essential for me to secure alternative transportation for both work and personal use. 6. Restitution for Pain and Suffering
Valley plate leak due to the fact that toyota/lexus utilized the improper sealant and used the improper amount, leading to the heat exchanger leaking coolant once the original, inadequate sealant begins to disentegrate. This could cause a condition where the engine could fail and someone could get hurt. Furthermore, all isfs will eventually have a cracked rh manifold on the #8 runner. This can cause a fire hazard in addition to carbon monoxide poisoning.
Exhaust header leak, audible ticking sound once warmed up in drive
The fuel pump failed while driving on the highway, causing the motor to stall and die. Was unable to restart the motor and was towed from the highway to a dealer where the fuel pump was replaced.
Tl* the contact's mother owns a 2013 lexus is 250. While the driver was attempting to park the vehicle, the gear shift lever was placed in park with the brake pedal depressed. Suddenly, the vehicle accelerated independently, drove over a curb, struck a tree, and struck a parked vehicle. The air bags failed to deploy. A police report was filed. The driver was injured and sought medical attention at the emergency room. The vehicle was towed to a collision center. The vehicle was not diagnosed and the repair was still...
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pending. An unknown dealer was contacted and informed of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000. The vin was not available.
When steering wheel is turned to the right while driving. A metal scraping noise occurs. This has been fixed several times but keeps occuring more often. This only happens when car is in motion. And I believe it has something to do with the placement of the brake shield. As if something is pressing on it.
The engine could stall in the middle of driving because of misfire. My lexus 250 only 40k mileage and always do proper maintenance to the engine every 3000 mile. I do research that lexus is 250 cause carbon build up because of the wrong design of the direct injection. Here's the youtube link: https://www.Youtube.Com/watch?V=ytquqflawr8. I brought the car to lexus dealer, they won't admitted, instead they blame me using a wrong fuel. Before I used 91octane shell, then I switch to 91octane chevron. Still has the problem. They should recall for this matter, because it's about safety and the engine could suddenly stall in the middle of driving.
Tl* takata recall. The contact owns a 2013 lexus is 250c. The contact received notification of nhtsa campaign number: 18v024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (lexus of riverside, 3150 adams st, riverside, ca 92504) and was informed that the remedy was on backorder for approximately two weeks. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The problem that many is250 lexus owners are having with the front tires wearing out or tearing from the inside. I have found that the issue is the suspension where the front tire and a cotter pin meet every time you hit a bump or pot hole. This has caused great damage to both front tires to the extent where you can see the steel belt. Lexus has gone as far as to blame the tire manufacture and has not taken responsibility for the problem. I ask that this issue be investigated before a life is lost due to negligence.
While park at a stop light, the auto, third in line was impacted by a truck traveling 40-50 mph, no braking, and hit and run. My wife was alone in the car, which was driven into a pickup and subsequently into a buick. Of the 12 airbags available, not one actuated, causing serious internal and external bruising with the seat belt and steering wheel impact. The drivers seat broke loose from its mounting, damage more than $50,000. In addition, a broken wrist resulted. Complaints to the local dealer...
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concerning lack of safety from air bags went unanswered and comments from national office said the air bags were not supposed to operate. Since significant damage occurred, she is afraid to ride in the vehicle as we consider it unsafe. I did not know who else to complain to and am adding this note to what will probably be a growing database. I could not provide the vin, as the car has still not been repaired. *Js
Lexus IS250: every year compared
All IS250 years2013 Lexus IS250 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2013 Lexus IS250 | 13 | 0 | B | |
| 2013 Lexus ES350 | 50 | 1 | C | Compare |
| 2013 Lexus GS350 | 41 | 0 | F | Compare |
| 2013 Lexus CT200H | 40 | 0 | D | Compare |
| 2013 Lexus ES300H | 40 | 1 | F | Compare |
| 2013 Lexus GS450H | 17 | 0 | F | Compare |
| 2013 Lexus IS250C | 13 | 0 | A | Compare |
| 2013 Lexus IS350 | 8 | 0 | C | Compare |
| 2013 Lexus IS F | 8 | 2 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2013 Lexus IS250
Does the 2013 Lexus IS250 have any recalls?
NHTSA lists no recalls for the 2013 Lexus IS250 right now. Recalls can be announced at any time, and this page checks NHTSA every day. You can also check your exact vehicle by VIN at nhtsa.gov/recalls.
What are the most common problems with the 2013 Lexus IS250?
By the complaints owners filed with NHTSA, the most common problem areas are the visibility & wipers (4), airbags (3), engine & cooling (3).
How many complaints has the 2013 Lexus IS250 had?
13 complaints have been filed with NHTSA, the first on September 25, 2013 and the latest on September 3, 2024. Of these, 3 describe a crash and 0 a fire, and together they report 4 injuries and 0 deaths.
Is the 2013 Lexus IS250 a reliable vehicle?
Its Safety Index is 73 out of 100 (grade B: fewer problems than a typical Lexus IS250 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Lexus IS250 years have the most complaints?
2011 (49), 2012 (36), 2014 (35). See every Lexus IS250 year compared.
What should I do if my 2013 Lexus IS250 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data