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Vehicle safety record

2015 Lexus GS350 Problems, complaints & recalls

Owners have filed 15 complaints about the 2015 Lexus GS350 with NHTSA, most often about the steering (4) and the electrical system (3). Those complaints describe 1 crash and 2 injuries. There are no recalls for it. For comparison, the 2014 has 16 and the 2016 has 3.

NHTSA data checked

FFar more problems than a typical GS350 year, for its age

#209 most complained-about 2015 vehicle

Complaints
15
Recalls
0
Crashes
1
Fires
0
Injuries
2
Deaths
0

Most common 2015 Lexus GS350 problems

Share of all 15 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

No recalls for the 2015 Lexus GS350

NHTSA lists no recalls for the 2015 Lexus GS350. Recalls can be announced at any time - this page updates daily.

What owners say

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15 complaints about the 2015 Lexus GS350

Newest first, as filed with NHTSA by owners.

SteeringBrakes

Steering: Car pulls to the right when travelling above 50mph. Done 4 wheels alignment at Lexus dealership already but the problem still persists. Technician said the steering rack is the problem but refused to acknowledge that it's the common issue with this car! Brakes: The 2-piece rotor makes clicking noise at low speed. the break pads make loud squeal noise every time the paddle pressed. This is a very common issue with Lexus 2 piece rotors but Lexus refused to acknowledge.

Filed Incident Steering · Service brakesNHTSA 11511899
Steering

Car darts while attempting to hold the steering in place. Feels like it sticks and when attempting to correct it over-corrects.

Filed Incident SteeringNHTSA 11438897
Steering

After driving a while 30 minutes or so steering intermittently stiffens especially in turns loss of power steering. Creating very dangerous situation especially if you are yielding. It can cause a very bad accident situation as you may loose control driving control. It is an electronic steering.

Filed Incident SteeringNHTSA 11433285
Body, doors & structure

Driver door power lock actuator doesnt work. Will not work at all with power lock button or key fob. Will only work manually but only after several attempts or giggling it strongly. Also will not open when using the handle. You must keep trying to wiggle it to get it to open. Hazardous condition as it takes a while to get it to open. This is a well known problem with them.

Filed Incident StructureNHTSA 11386468
Electrical systemEngine & coolingFuel systemCrash2 injuries

I purchased my vehicle 2018 and within approx. A month I was involved in an accident on the freeway where my vehicle stalled which resulted in major damages to my car . I couldn't explain what happened because I didn't know at the time. Prior to the accident I spoke to the dealership and reported that the check engine light wouldn't turn off and he stated it probably needed tuneup . Car felt rough. Accident resulted in vehicle repair and me w/o a car. The air bag did not deploy, entire front car smashed in. ...

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After vehicle was restored engine light and tire pressure lights remain on , had to take car to lexus dealership (north park) where it was maintenence. When I picked it up car sounded strangely loud and as I was driving off the car stalled again. Nobody was available to help me and I ended up taking car home . The following day I spoke to two managers and expressed my concerns .My car was then picked up from my home and taken to lexus dealership where another thorough inspection was completed. Long story short they found something wrong and have me an estimate in which I paid a significant amount of money. Since then my car is inspected timely and to this day engine lights and other lights are on and nobody will do anything but take my money to replace misc items! Now I just read there is a recall which explains everything and for once it makes sense that this " luxury "car sold to me was a lemon and a very expensive one at that with all the repairs and just feeling safe in my vehicle while I'm driving! I've reached out to lexus and nobody returns calls or act like they are not familiar with a recall for my car. In the meantime, everyb time I drive the car I fear that it will stall again for the 4th time and maybe me and my son won't be so lucky! When it stopped on the freeway it was sudden and in heavy traffic . Every now and then my car won't start .

Filed Incident Electrical system · Engine · Fuel / propulsion systemNHTSA 11360850
Wheels & tires

Bridgestone turanza 400-02 235/40 19 tire tread separated from the side wall exposing steel belts. The first one at 19k miles / 12/21/2019 (thought it was just a bad tire and bought another from sterling mccall lexus in houston texas) the second at 23k miles 05/28/2020. Now that's a problem. Purchase the care from sterling mccall lexus pre owned with new tires on the car. Talked to several lexus service members and they are aware of the problem and three lexus vehicles have this tire issue (lexus gs, rc and is vehicles and they will not do anything about it. *Tr

Filed Incident TiresNHTSA 11326406
Driver assistance

Driving at 70mph with cruise on. Dash lights came on to check engine, also 4 wheel drive engaged and engine started to act unusual. Pull over shut car off and waited a few minutes to restart and everything seemed to reboot and went back to normal. This has happened several times in the last 2 months.

Filed Incident Electronic stability control (ESC)NHTSA 11316509
Visibility & wipers

Tl* the contact owns a 2015 lexus gs350. The contact stated that while driving 20 mph, the contact heard a popping sound followed by a cracking sound coming from the sunroof. The vehicle was taken to magnussen lexus of fremont (5600 cushing pkwy, fremont, ca 94538) where the vehicle was inspected. The investigation came back with an inconclusive result. The vehicle was not repaired. The manufacturer was also notified of the failure and provided no further assistance. The failure mileage was approximately 83,000.

Filed Incident Visibility / wiperNHTSA 11315627
Other & unknown

To whom it may concern; greetings, it is with extreme disappointment, frustration and trauma that we notify you of a third burn in our car. On friday, 14 february we experienced a 2nd smoke and burn stain on the arm rest in the rear. Yet again the car was in motion, time was approximately 3:30p, we had 4:30p dinner reservations. As suggested during our last visit monday, 20 january a possible reflection from something in the car could have started the smoke and burn. We are baffled, traumatized and...

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extremely concerned about these issues that randomly occur when the car is in motion. We are fearful of driving the car with ease and comfort promised by the lexus brand. We were advised to removed the car from our garage, remove the cross hanging from the rear view mirror yet again we have another issue. Since purchasing this car, we have experienced issue after issue with random burning being most severe. We are trying to enjoy our car and have faith in this brand. We must say it is quite challenging to say the lease. Please tell us next steps and what our options are. Patching burn marks is not a solution to these ongoing issues. We look forward to hearing from you soon. We have provided pictures of the burn mark for your review. Third burn issue overall and second burn issue on rear armrest. [[redacted]] primary: [[redacted]] secondary: [[redacted]] redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6) *cc

Filed Incident Unknown or otherNHTSA 11309431
Electrical system

To whom it may concern: greetings, this message is being sent on the behalf of cheryl [[redacted]] & raymond [[redacted]] 2015 lexus gs350 [[redacted]] subject: another electrical issue again: issue: back seat arm rest ignited: rear arm rest ignited and burned through the leather leaving a black burnt mark. We are extremely concerned about this vehicle. This is the second electrical issue that we have experienced and could have caused a fire while we were driving. We have provided a few pictures...

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below for your review. We look forward to hearing from someone soon. We did take our vehicle to johnson lexus of raleigh service department on 01/20/2020 and we spoke with general manager deborah meli & service manager rick bergevin. Mr. Rick took photos to send to a lexus specialist for review. Mr. Rick suggested that this might have occurred do to owners error. Either something spilled in that area or it was a reflection of some object that caused this issue to occur. We informed him that this had to have happened do to heating elements malfunctioning and it ignited from inside outward. While in motion on the highway. If you have any feedback or suggestions that could expedite this claim please do so. Redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Cc

Filed Incident Electrical system · Unknown or otherNHTSA 11301742
Electrical system

2015 Lexus gs-350 f-sport. 71,348 Miles the audio and entertainment system in the dash board. All radio speckers and sound effects feed back tones. This has happened while "stationary, in motion, city street, and highway. The audio radio, sat, cd or bluetooth and navigation on-screen feedback tones disappear. Options to adjust bass,treble or ect is greyed out and lost. The point pad also looses sound feeback. This has happend now twice this year. Checked all fuses and they are good. Unplugged amp in trunck and worked the 3rd time but not the first 2. This audio system is not mark l. I belive it is jbl? Or pioneer? The vehicle has navigation, etc.

Filed Incident Electrical systemNHTSA 11288938
Steering

Steering wheel "locks" under certain conditions and must be jerked to have the steering work properly. Jerking steering wheel causes car to swerve causing dangerous situation. Conditions: (1) car has been sitting in warm sun for hours, (2) car is then driven on smooth highway at speeds over 60mph, (3) the steering wheel lock occurs randomly on different highway areas (not same part of hwy), (4) has not occurred at low speeds or in small areas like parking lots or neighborhoods. Car: rwd, gs350 luxury package, no lane keeping assist on the vehicle tested: had tires checked, rebalanced and rotated and steering wheel lock still occurs.

Filed Incident SteeringNHTSA 11209486
Body, doors & structure

I was driving to work tuesday morning on new years day at 8:45 am 1/1/2019. As I was driving down the rd, (no other cars where on the rd at the moment) I heard a cracking sound, then next thing I know my sunroof exploded causing me to swerve into the opposite lane of traffic! I pulled over and got out of my car and sure enough my sunroof was exploded !!! With my luck its new years day and no one is open to fix it, and I live in rainy washington state.

Filed Incident StructureNHTSA 11164360
Brakes

Brakes and rotor wear out at 28000 driving mostly freeway

Filed Incident Service brakesNHTSA 10966237
Wheels & tires

The driver side front tire scratches the fender when turning half way right. I reported to the dealer, dealer also showed me the same model which has the same issue, then he said he can do nothing with this, so this is normal

Filed Incident Wheels · Unknown or otherNHTSA 10926360

Lexus GS350: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20181000Body, doors & structureA
20174010Seats & seat beltsB
20163000Fuel systemA
201515010SteeringF
201416050Engine & coolingF
201341071BrakesF
20121000-A
20117020AirbagsC
All GS350 years

2015 Lexus GS350 vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2015 Lexus GS350

Does the 2015 Lexus GS350 have any recalls?

NHTSA lists no recalls for the 2015 Lexus GS350 right now. Recalls can be announced at any time, and this page checks NHTSA every day. You can also check your exact vehicle by VIN at nhtsa.gov/recalls.

What are the most common problems with the 2015 Lexus GS350?

By the complaints owners filed with NHTSA, the most common problem areas are the steering (4), electrical system (3), body, doors & structure (2).

How many complaints has the 2015 Lexus GS350 had?

15 complaints have been filed with NHTSA, the first on November 16, 2016 and the latest on March 14, 2023. Of these, 1 describe a crash and 0 a fire, and together they report 2 injuries and 0 deaths.

Is the 2015 Lexus GS350 a reliable vehicle?

Its Safety Index is 20 out of 100 (grade F: far more problems than a typical Lexus GS350 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Lexus GS350 years have the most complaints?
What should I do if my 2015 Lexus GS350 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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